Administrative Assistant - EDI Support

Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 323 offices and 6,000 employees globally, Savino Del Bene is one of the leading logistics companies that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical MarketsSavino Del Bene Chicago branch is currently seeking an Administrative Assistant - EDI Support to assist and support the continuous growth of Savino Del Bene Chicago.Savino Del Bene USA offers outstanding logistics services to its clientele by offering customized pick & pack services that require high quality standards and flexibility. The goal is to build long lasting partnerships with SDB clients to guarantee business continuity and growth throughout the years, maintaining a steady and safe working environment for its employees.Essential Job FunctionsThe main goal of the Administrative Assistant is to maximize organizational efficiency by streamlining daily workflows, coordinating between teams, and optimizing processes.Liaison between the client, KAMS and our Operations teamsCommitment to excellence in Customer ServiceExcellent communication skills both verbal and writtenCommitment to timely follow upWorking with internal operations to ensure accuracy of dataKPI reporting for clientsRespond to any customer requests in a timely fashion via email or phonePerform weekly calls with clients and attend meetingsDaily tracking and collection of shipment milestone data (working cross-functionally with Ocean Import, Ocean Export, and Air Import teams)Updating our operating system (GLF) with accurate event datesEnsuring all required milestones are properly updated in EDI 315 for the VIP global accountQualifications for the position:2-4 years’ experience in similar role & Industry preferredExcellent communication skillsHighly proficient with MS Office Suite - Word & Excel (formulas and pivot tablesHigh school diploma requiredAbility to deal well with change and ambiguityAbility to work well with othersAbility to maintain confidential informationOffering: Salary based on experience.Full Medical Benefits401K with MatchVacation, Sick and PTOGreat work environment