Sales Manager

Job SummaryThe Sales Manager is responsible for and will lead our high-performing sales team. This strategic leader will oversee sales operations, manage and mentor a team of sales representatives, and ensure alignment with company goals and values. The Sales Manager will collaborate cross-functionally with executive leadership, finance, systems teams, and key stakeholders to drive performance, support market expansion, and uphold a culture of accountability, innovation, and integrity. The Sales Manager reports directly to the General Manager.Essential Duties And ResponsibilitiesTeam Leadership & Performance ManagementManage and develop a team of sales representatives, providing clear direction, coaching, and supportCommunicate effectively with Sales Reps to align goals and strategies across teamsSet clear performance expectations, track KPIs, and lead Black Slate Partners WIGs (Wildly Important Goals) and 4DX (Four Disciplines of Execution) processesRun weekly sales meetings focused on performance, strategy, and team developmentLead quarterly executive sales reviews and facilitate the annual sales reviewsAccountability & TrainingHold team members accountable for performance metrics, messaging quality, and customer satisfactionReview customer satisfaction survey data and leverage insights to improve sales approach and client relationshipsProvide 1:1 coaching and mentoring to sales reps, developing individual growth plansDesign and implement a comprehensive sales training program aligned with company values and goalsStrategic CollaborationWork closely with General Manager to align on pricing, margins, and profitability targetsPartner with IT and the Sales Training teams to ensure tools and platforms support sales efficiency and reporting accuracyGrowth InitiativesNurture relationships with higher-level clients and strategic partners to drive long-term growth