Greenway West Palm Beach Kia - Receptionist

Greenway West Palm Beach Kia is seeking a Receptionist for the Sales Department. The Receptionist answers incoming telephone calls and greets visitors in a friendly and helpful fashion. He or she sets the tone for our busy Dealership by being the welcoming first impression for guests. The receptionist is an outstanding listener and information source. The receptionist helps customers by answering calls in a professional manner and contacts the correct personnel with exceptional customer service. In addition, he or she performs light data entry, operates the telephone switchboard for call routing, and communicates with the sales team to direct the flow of customers.The ideal candidate must have strong phone, customer service and computer skills. We expect excellent communication and interpersonal skills along with the ability to be prompt and attentive to your scheduled shift. Previous experience in a position of similar responsibility is preferred. Candidates must have a high school diploma or GED.RESPONSIBILTIES:Greet all customers in a warm, sincere and helpful mannerAnswer dealership group phones and directs calls as necessaryCoordinates questions and issues with the appropriate department personnelProvides administrative assistance as neededAddresses customer concerns and issues or escalates them as neededPerforms other duties as assignedQUALIFICATIONS: Previous customer service or related experience preferredHighly professional and dependableHigh school diploma or GED requiredExcellent communication, customer service, and problem solving skills, including the ability to maintain composure under stressExcellent telephone skillsStrong organizational and time management skillsHelpful attitude and friendly demeanorStrong computer and internet skills, including Microsoft Office suiteBENEFITS: Excellent advancement opportunitiesEmployee Purchase and Service DiscountsTeam-oriented, professional and fun work environmentGreenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.