Management and Program Analyst (Project Manager)

SummaryThis position serves as a Management and Program Analyst (Project Manager) and is responsible for leading cross-functional projects that drive strategic outcomes and operational improvements across the healthcare organization. The incumbent applies advanced skills in project management - Lean Six Sigma - data analysis - stakeholder engagement - and performance evaluation to deliver mission-aligned results.QualificationsSPECIALIZED EXPERIENCE REQUIREMENT: One full year of specialized experience equivalent to the next lower grade level (GS-12) in the Federal service. Specialized experience is that which has equipped you with the particular knowledge - skills - and abilities to perform successfully the duties of the position - and that is typically in or related to the work of the position to be filled. Qualifying experience is experience as a Management or Program Analyst using recognized project management methods or tools - such as project schedules - risk registers - charters - or status dashboards; coordinating or leading activities that involve multiple stakeholders or functional areas; managing timelines - deliverables - risks - and mitigation efforts; producing project documentation - including plans - meeting summaries - reports - or performance metrics; in addition to - leading or supporting projects in hospitals - health systems - or large outpatient networks - with a focus on clinical workflows - operations - or patient-facing services; and applying Lean - Six Sigma - or similar methods to identify inefficiencies - map workflows - and support continuous health systems improvements. This experience must be reflected in your resume. Applicants who do not clearly demonstrate this experience in their resumes may be deemed ineligible. AND Selective Placement Factor (SPF): In addition to the experience above - this position includes a Selective Placement Factor (skills - knowledge - ability or other worker characteristics basic to - and essential for - satisfactory performance of the job). Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be clearly reflected in your resume. The Selective Placement Factor for this position is: Have you completed a structured project management training or hold credentials such as PMP (Project Management Professional) - CAPM (Certified Associate in Project Management) - PRINCE2 (Projects IN Controlled Environments) - Agile/Scrum - or equivalent? Applicants who do not clearly identify the training completed and/or the credentials held in their resumes will be deemed ineligible. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experienceDuties***THIS IS NOT A VIRTUAL POSITION - YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*** Duties include - but are not limited to - the following: Plan - organize - and track cross-functional projects by monitoring timelines - identifying risks - coordinating contributors - and updating project plansAnalyze operations qualitatively and quantitatively to identify issues - gather data - and prepare findings or recommendations for program decisionsDrive process improvement initiatives using tools such as Lean - Six Sigma - workflow mapping - SIPOC (Suppliers - Inputs - Process - Outputs - and Customers) - and root-cause analysisCollect data - conduct preliminary analyses - and create reports or dashboards to communicate performance - project status - or operational metrics to managers and stakeholdersJoin meetings - document requirements - prepare summaries - work with staff across units - and deliver project updates to ensure alignmentFacilitate project readiness - implement outcomes evaluation - review documentation - and develop recommendations to improve project execution or program performanceDevelop project documentation - provide status updates - create briefing materials - and write reports for project leaders - management - or interdisciplinary teamsApply structured project management principles and tools to lead or coordinate cross-functional projects through all phases of the project lifecycle - including initiation - planning - execution - monitoring - and closeoutLead or support projects in hospitals - health systems - or large outpatient networks - with a focus on clinical workflows - operations - or patient-facing servicesCoordinate initiatives across multiple campuses - clinics - or service lines to align stakeholders - resources - and timelinesParticipate in or lead projects involving new clinical or administrative platforms - workflow redesign - system integration - or go-live readinessDevelop dashboards - performance metrics - or decision-support reports using Power Bl - Tableau - or similar toolsApply Lean - Six Sigma - or similar methods to identify inefficiencies - map workflows - and support continuous improvementFacilitate meetings - gather requirements - and manage expectations among diverse stakeholders - including clinical and administrative staffAssist with communication planning - end-user training coordination - readiness assessments - and adoption monitoring during new process or system implementationsPerform other duties as assignedWork Schedule: Monday through Friday - 8:00am to 4:30 Recruitment & Relocation Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Telework: This position may be authorized for AD HOC teleworkTelework eligibility will be discussed during the interview process.