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Senior Product Pricing Manager, CX

Senior Product Pricing Manager, CXUSA - Hoboken, NJAt NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.Pricing Strategy ManagerNiCE is seeking a highly strategic and commercially driven Pricing Strategy Manager to shape the evolution of our global pricing and monetization strategy, with a strong focus on AI-led offerings and next-generation SaaS business models.As AI and consumption-based economics redefine enterprise software, pricing has become a core strategic lever. This role will help define how we package, position, and monetize AI capabilities, subscription models, and usage-based services - ensuring alignment with market trends, competitive dynamics, and long-term growth objectives.This is a high-impact, executive-facing role focused on defining direction.What You Will LeadStrategic Pricing & MonetizationDefine global pricing and packaging strategy across the NiCE CXone portfolioArchitect monetization pricing models for AI capabilitiesDevelop scalable frameworks for subscription, hybrid, and value-based pricingMarket & Competitive StrategyBenchmark pricing, packaging, and monetization models across global competitorsIdentify strategic differentiation opportunitiesTranslate customer and market insights into pricing strategy recommendationsExecutive Partnership & InfluencePartner with global executive stakeholders across Product, Sales, Finance, and StrategyPresent pricing direction, scenarios, and trade-offs to senior leadershipLead strategic discussions on AI monetization, growth acceleration, and commercial positioningProvide data-driven recommendations that shape long-term commercial decisionsFinancial & Strategic ModelingBuild advanced revenue and margin simulations to assess pricing scenariosEvaluate growth vs. margin trade-offsAnalyze elasticity, segmentation, and long-term revenue impactWhat We're Looking For6–10+ years of experience in Pricing Strategy, Monetization Strategy, Corporate Strategy, or top-tier consultingExperience in SaaS / enterprise software; AI monetization or usage-based pricing experience strongly preferredProven experience defining pricing strategy at a global levelStrong analytical and financial modeling capabilitiesExperience presenting strategic recommendations to executive leadershipDeep commercial intuition and structured problem-solving skills.About NiCENICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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