Software Development Manager (Richardson, TX)
ARGO is a leading provider of software and analytics solutions for both the financial services and healthcare industries. ARGO transforms business processes for financial service providers and healthcare organizations using proven business models and software innovation informed by real customer challenges, breakthrough technology, and rich analytics.Job SummaryThe Development Manager provides technical and delivery leadership for an assigned product line, driving execution across the full Software Development Lifecycle (SDLC). This role builds and leads a high-performing engineering team while ensuring predictable, high-quality delivery aligned with product strategy and customer needs.Operating within a JIRA-driven Agile environment, the Development Manager ensures backlog integrity, execution transparency, and strong collaboration across product, engineering, QA, and customer-facing teams. This position balances near-term delivery commitments with long-term platform health, scalability, and technical excellence.TIME ALLOCATIONDelivery Execution & Agile Operations: 40%Technical Leadership & Architecture Oversight: 25%People Leadership & Talent Development: 20%Cross-Functional Communication & Stakeholder Alignment: 15%Expected Work And Performance (essential Functions)Delivery & ExecutionOwn end-to-end delivery across product development initiatives and customer implementationsDrive sprint planning, execution, and release management to ensure commitments are met with high quality and predictabilityEnsure work items in JIRA are clearly defined with appropriate scope, acceptance criteria, dependencies, and estimatesEnforce Definition of Done (DoD) standards to maintain consistency and qualityProactively identify and mitigate delivery risks, blockers, and cross-team dependenciesTrack, analyze, and improve delivery metrics such as velocity, cycle time, defect trends, and delivery predictabilityJIRA & Agile Operating ModelMaintain disciplined backlog hygiene in JIRA with clear priorities and actionable work itemsPartner closely with Product Management to align roadmap priorities, team capacity, and delivery timelinesProvide accurate status tracking, reporting, and visibility through JIRA boards and dashboardsLead multiple, concurrent workstreams including feature development, defect resolution, and urgent production issuesImplement structured workflows to manage expedited or interrupt-driven work without disrupting planned deliveryCommunication & AlignmentEstablish and reinforce clear, consistent communication across engineering, product, QA, and customer-facing teamsTranslate business objectives and requirements into clear technical direction and team prioritiesDeliver transparent, timely updates on progress, risks, trade-offs, and delivery forecastsServe as the primary escalation and coordination point for delivery-related challengesTechnical LeadershipLead design and architecture reviews to ensure scalable, secure, and maintainable solutionsChampion engineering best practices, coding standards, and CI/CD processesProvide hands-on technical guidance through code reviews, design feedback, and mentoringBalance delivery speed with long-term system quality, resilience, and sustainabilityPeople LeadershipLead, mentor, and develop engineers while fostering ownership, accountability, and continuous improvementAlign work assignments to team strengths while proactively building new skills and capabilitiesConduct ongoing performance management, coaching, and career development planningSupport hiring, onboarding, and successful integration of technical talent into the teamQualificationsBachelor’s degree in Computer Science, Software Engineering, or a related technical disciplinePrior experience as an Application Development Supervisor, Engineering Manager, or equivalent technical leadership roleMinimum of 8 years of professional experience in full lifecycle enterprise software development, or 6 years with a Master’s degreeProven experience operating in Agile/Scrum environments with JIRA as the primary delivery and tracking toolCompletion of ARGO Development, Installation, Operations, and applicable Specialty training tracks as required for the roleRequired Skills / Experience / KnowledgeCommunication & CollaborationInterpret and apply technical documentation, system designs, and architectural specificationsCommunicate effectively with engineering teams, cross-functional partners, and customersArticulate technical solutions and trade-offs to senior and executive-level stakeholdersSet clear expectations, priorities, and assignments for individuals and teamsEscalate risks and issues appropriately with context and recommended paths forwardTechnical ExpertiseStrong proficiency in Java enterprise application developmentHands-on experience with modern architectures, including APIs, microservices, and distributed systemsSolid understanding of CI/CD pipelines, automated testing practices, and version controlExpertise in system design principles, scalability, performance tuning, and reliabilityLeadershipTranslate organizational strategy into clear team and individual goalsInspire and motivate teams by understanding individual drivers and strengthsDelegate effectively based on skill sets, development goals, and delivery needsFoster a culture of trust, collaboration, accountability, and continuous learningProvide timely, constructive feedback and use lessons learned to improve team outcomesPreferred Skills / Experience / KnowledgeExperience leading teams through large-scale enterprise or customer-facing implementationsBackground working with highly regulated or mission-critical systemsDemonstrated success scaling Agile practices across multiple teams or workstreamsExperience driving continuous improvement through data-driven delivery metricsFamiliarity with cloud-native platforms and distributed deployment modelsATTENDANCE/WORK LOCATIONThe position is based in our Richardson, TX office. Daily physical presence in the office is required for interaction with co-workers, attending meetings, and for collaboration on projects.PHYSICAL DEMANDSWhile performing the duties of this job, the employee is regularly required to stand, walk; sit stationary; constantly operate computer keyboarding and office equipment. talk or hear, to communicate with employees, and/ or customers (must be able to exchange accurate information in various situations). The employee is required to regularly communicate with other employees, confer or coordinate with other employees.DISCLAIMERNothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.Additional RequirementsApplicants for U.S. or Canadian based positions with ARGO must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available at this time for ARGO positions.Pre-employment background screening will be conducted.Department: Software DevelopmentThis is a full time position