Front Desk

Job Description Benefits:Employee discountsHealth insurancePaid time offBenefits/PerksDiscounts for your petsCareer Advancement OpportunitiesCompetitive CompensationFun Working EnvironmentInteract with Pets and ClientsJob SummaryAre you a pet lover with a passion for customer service? If so, wed like to hear from you! We are seeking an outgoing and organized individual to be the Front Desk Associate at our busy clinic. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that the clinic is a welcoming place.ResponsibilitiesGreet owners as they arriveCheck in animal patients for their appointmentsCollect and confirm pet and owner informationAnswer phonesSchedule, confirm, and cancel appointmentsProcess paymentsOther administrative duties, as assignedSending and receiving faxes, emails and daily front desk operationsUse Cornerstone softwareStrong communication with day practice and emergency medicineQualificationsExcellent customer service skillsEffective communication with clients and coworkersComfortable working with a variety of animalsProficient in Microsoft Office, scheduling software, and other technologyAt least 1 year of veterinary customer service experience