Houston Public Works - Facilities Coordinator I

Founded in 1946, TDIndustries is a premier, employee-owned Mechanical, Electrical, and Plumbing (MEP) company delivering full-lifecycle building solutions—from design and construction to service and facilities maintenance. We power critical environments like hospitals, schools, data centers, stadiums, and commercial buildings across Texas and the Southwest. Our Partners (employees) are the core of our success. As an employee-owned company, you have a voice, a stake, and a clear path to grow. Recognized by FORTUNE Magazine as a "100 Best Company to Work For," we invest in top training, career development, and a culture built on trust and servant leadership. Join a growing team where your skills matter, and your future is built to last.  At TDIndustries, we believe opportunity should be built — and shared — by all. Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity — never labels. We value the diverse paths that bring people to our team and welcome Partners of all backgrounds, including differences in race, color, religion, sex, gender identity or expression, sexual orientation, age, ability, military service, and more. What matters most is how we work together to build excellence. Deliver exceptional customer service by managing administrative needs, addressing inquiries, and resolving issues; escalate complex concerns as neededCommunicate effectively with internal and external stakeholders to provide timely updates and support both immediate and long-term objectivesManage, process, and dispatch work orders in the CMMS system, ensuring accurate tracking, compliance, and proper notifications to team membersGenerate and maintain reports on project milestones, technician hours, work order status, and KPIs to support performance trackingProcess badging requests for field teams, office staff, and vendorsSupport onboarding efforts by organizing documentation, including New Partner Orientation materials and safety bindersMaintain and improve standard operating procedures to enhance efficiency and the overall customer experienceCreate purchase orders, assemble and track quotes, and manage supply ordering across multiple sitesAssist with payroll processing by entering weekly timesheet data and generating payroll vs. work order reportsSupport expense reporting and assist with inquiries related to the work order systemCoordinate IT equipment procurement, setup, and maintenance to ensure operational readinessAnswer phone calls and dispatch service requests to appropriate personnelDelegate tasks when appropriate to improve workflow and team productivityBuild strong relationships with internal and external customers and contribute as a collaborative team memberPerform cross-functional duties and additional responsibilities as needed High School Diploma or GED equivalent; relevant certifications a plus. 2-5 years of relevant experience in customer service or related fields. Strong written and oral communication skills. Ability to multitask and work well in a fast-paced environment. Proficient in Microsoft Office software. Is comfortable building working relationships with field teams. *Hours:7:30AM-4 PM M-F90-day Temporary Contract with opportunity to convert to full-time*