Account Manager

OverviewAlera Group is looking for a Senior Account Manager - Employee Benefits Health and Welfare. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!About Alera GroupFounded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.About The RoleThe Account Manager coordinates the placement and service of employee benefits for Alera Group clients. This position is client-facing and leverages competencies and advanced knowledge of group employee benefits insurance services, HR administrative functions and plan design to best service clients.Why Alera GroupMeaningful Impact - Help clients and employees navigate benefits programs that drive retention, engagement, and satisfactionGrowth & Learning - Opportunities to deepen your expertise and gain exposure to a variety of clients and industriesCollaborative Culture - Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative WayResponsibilitiesAccount management including escalated claim research and resolutionDaily communication with internal and external clientsNew group implementation, coordinate internally and set up external vendors, including, but not limited to Medical, Dental, Vision, Life, Disability, Worksite, COBRA, HSA, FSA, HRA, LOAs, FMLA servicesClient liaison, problem solvingProject implementation and completionReview and interpret documents and contractsEmployee education, conduct meetings, and employee communication materialsLead the required peer-review of employee communications materialConduct employee education recordings, webinars as neededWork efficiently in a fast-paced environment with many demandsAbility to multi-taskOrganizational skills, prioritizing, and meet deadlinesBe proficient in Microsoft Office applicationsAttend training sessions to stay updated on product, regulation, or policy changesHave strong analytical and problem-solving skillsStrong verbal and written communication skillsBuild internal and external relationshipsQualificationsWhat you bring -Undergraduate college degree preferred; or experience equivalent consideredLife and Health Insurance State License – requiredInsurance carrier, benefits administration, and/or insurance brokerage experience required.Intermediate to advanced knowledge of the following -Fully-insured and Self-funding health plansWellness programs, dental, life, short- and long-term disabilityRegulatory environment of employee benefit plansAbility to establish priorities, work independently and proceed with objectives with little or no supervisionComputer skills with proficiency in Word, Excel and PowerPoint including strong proficiency in verifying financial spreadsheetsAdditional InformationBenefits -Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.Work Model -This role is HybridProfessional Development – Alera Group AcademyAt Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.You’ll have access to -Role-specific learning pathsLeadership development programsTechnical and compliance trainingIndustry certifications and continuing education supportPeer learning and knowledge-sharing communitiesWhether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.Licensure & CertificationsActive Property & Casualty license requiredOngoing continuing education required to maintain licensureWe're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.Location TypeHybrid