Service Coordinator

Why Work With Us?Join a globally respected precision-instrument manufacturer known for innovation, accuracy, and exceptional customer experience. You'll be part of a tight-knit, professional team in a clean, organized environment where quality and craftsmanship matter. This is a great opportunity to build a long-term career, gain hands-on technical training, and work with an international team that values precision and collaboration.About the RoleWe are seeking a detail-oriented Service Technician to support our Service Division. This role focuses on inspecting, repairing, calibrating, and supporting customer instruments while ensuring accuracy, quality, and timely turnaround. It's a great fit for someone who enjoys hands-on work, troubleshooting, and working in a structured environment.Key ResponsibilitiesInspect, troubleshoot, repair, and calibrate instruments while following detailed procedures to ensure consistency and accuracy. Communicate with customers via phone and email regarding service updates, estimates, and technical support. Coordinate loaner equipment and outbound shipments, and partner with internal teams to ensure smooth workflow. Maintain accurate service records and documentation, assist with reporting, and support ongoing process improvements. Occasional local site visits may be required.Qualifications2-3 years of experience in a service technician or mechanical repair role is required. Strong written and verbal communication skills, attention to detail, and the ability to follow precise procedures are essential. Candidates should be organized, self-motivated, and able to work both independently and as part of a team. A valid driver's license is required.Preferred qualifications include bilingual skills (Japanese or Spanish) and experience in scientific, agricultural, food/beverage, chemical, or clinical environments, though these are not required.What We're Looking ForA hands-on problem solver who enjoys working with technical systems and delivering excellent customer service. Someone who takes pride in accuracy, follow-through, and being part of a collaborative, quality-driven team.If this sounds like you, we'd love to connect!Equal Opportunity Employer / Disabled / Protected VeteransThe Know Your Rights poster is available here:https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here:https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf