Call Center Agent - IN OFFICE

IN-PERSON (not remote) Call Center Representative - Coggins Auto GroupIf you're dependable, quick on a keyboard, and thrive in a fast-paced environment where teamwork and communication matter - you'll love it here. Coggins Auto Group is a family-owned dealership that values professionalism, accountability, and results. We'll train the right person, but you must bring focus, energy, and reliability to the table.We're looking for someone who:Shows up on time - every timeTypes quickly and accurately while speaking with customersLearns fast, follows directions, and pays attention to detailKeeps a positive attitude and works well with othersCommunicates clearly - by phone, email, and textIs self-motivated, goal-oriented, and organizedDay-to-day responsibilities:Scheduling service and sales appointmentsResponding promptly to online inquiriesManaging inbound and outbound calls, texts, and emailsFollowing up with existing customers and assisting new onesTracking communication in our CRM systemBuilding relationships that keep customers coming backRequirements:Must be available to work Saturdays (rotational)Strong verbal and written communication skillsMust be comfortable using computers and typing while talkingReliable attendance and professional demeanor are non-negotiablePrior customer service or call center experience preferredCompensation & Benefits:Hourly base + commission & bonuses ($35,000-$50,000 annually)Health, dental, vision and 401(k) with matchPaid time off and flexible schedulingGrowth opportunities within a growing family-owned business