MANAGER OF FACILITIES SERVICES

Facilities Services ManagerNorthwestern State University is seeking qualified applicants for the position of Manager of Facilities Services. Position Summary: The Facilities Services Manager is a working supervisory position responsible for the oversight, administration, and execution of the university's landscape (grounds), custodial, and waste disposal service contracts, while also directly supervising a small in-house facilities support team. This position serves as the university's primary point of accountability for contractor performance across multiple service areas, ensuring that landscape, custodial, and waste disposal services are delivered in accordance with contract requirements, service levels, and campus expectations. The Manager is responsible for conducting routine inspections, addressing deficiencies, coordinating with contractor leadership, and verifying work prior to invoice approval. In addition to contract oversight, this role directly supervises three (3) Maintenance Repairmen and one (1) Equipment Operator, utilizing in-house staff to supplement contracted services, address performance gaps, and support campus operational needs. This is a highly visible, field-based position requiring daily presence across campus to ensure quality, responsiveness, and accountability in all service areas.To apply: Please submit a letter of application, resume, and complete contact information for three professional references to apply@nsula.edu.Northwestern State University is a State as a Model Employer (SAME) agency.The successful candidate will be subject to a background check, as a condition of employment.Notice of Non-Discrimination (Full Disclosure): Northwestern State University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Minimum QualificationsHigh school diploma or GED3-5 years of supervisory, facilities, or contract management experienceValid driver's licensePreferred:Experience managing service contracts (grounds, custodial, or similar)Experience in higher education, municipal, or large campus environmentsKnowledge of landscape maintenance and custodial service standardsJob SpecificationWorking Conditions and Physical RequirementsPrimarily field-based position with daily outdoor and indoor inspections requiredFrequent walking across campus and active supervision of work sitesExposure to heat, humidity, and varying weather conditionsAbility to perform physical tasks and lift up to 50 pounds as neededAdditional ExpectationsSupport the mission and values of Northwestern State UniversityMaintain a professional appearance and conductAvailability for after-hours and emergency response as neededPerform any other duties as assigned by the Director, Facilities & Plant OperationsJob Duties and Other InformationContract Oversight & Administration-Landscape ContractServe as the primary administrator of the university's landscape/grounds maintenance contractMonitor contractor performance to ensure compliance with contract terms, specifications, and service expectationsConduct routine field inspections to evaluate quality, productivity, and adherence to standardsIdentify deficiencies and ensure timely corrective actionCoordinate directly with contractor leadership regarding staffing, scheduling, and service deliveryReview and approve invoices based on verified completion of workEnsure campus grounds, landscaping, and exterior areas meet university appearance standardsCustodial Service ContractOversee all aspects of the custodial services contract across campus facilitiesPerform regular inspections of buildings to evaluate cleanliness and contract complianceAddress service deficiencies and enforce accountability with contractor leadershipCoordinate staffing adjustments, service schedules, and special cleaning needsReview and approve invoices based on performance and contract deliverablesServe as the primary liaison between Facilities and custodial service providerWaste Disposal Services ContractServe as the primary administrator for all university waste disposal and solid waste collection contractsOversee contractor performance for trash collection, container servicing, recycling (if applicable), and special waste handlingMonitor service frequency, container placement, and campus coverage to ensure operational efficiencyConduct routine inspections of dumpster sites, compactors, and waste collection areas to ensure cleanliness, safety, and complianceCoordinate with contractors on service schedules, missed pickups, overflow issues, and emergency service needsTrack and manage multiple service locations and contract types, including main campus and satellite locationsField Leadership & In-House OperationsMaintain a consistent field presence to monitor contractor activities and campus conditionsProvide hands-on oversight to ensure work is executed efficiently and to university standardsSupervise and direct the daily activities of three (3) Maintenance repairmen and one (1) Equipment OperatorAssign and coordinate work tasks to support both routine operations and special projectsUtilize in-house staff to supplement contracted services and address service gapsGrounds Support & Campus AppearanceOversee pressure washing of campus buildings, sidewalks, and hardscape areasEnsure proper maintenance and appearance of flower beds, landscaped areas, and campus groundsCoordinate seasonal planting and campus beautification effortsIdentify areas requiring improvement and ensure corrective action is takenMoving and Campus Support ServicesCoordinate with custodial services to ensure adequate staffing and availability of moving crews to support and execute requests for major campus functionsOversee execution of moving operations to ensure efficiency and minimal disruptionSupport setup and breakdown of campus events as neededCampus Support & Emergency ResponseRespond to weather-related events and emergency situations impacting campus operationsAssist in campus recovery efforts following storms or other disruptionsProvide support for special events and high-visibility campus activities