Rail Network Supervisor

Rail Network SupervisorRSI Logistics, recently acquired by Trinity Industries Inc., is looking for a Rail Network Supervisor. The Rail Network Supervisor's primary objective is to provide the oversight of the team that handles proactively monitoring loaded and empty railcars from the point of release at the origin to final placement at destination, as well as the storage of railcars. This role is responsible to ensure exceptions are identified, escalated and handled, while informing business partners of any variations to planned trip.Key Responsibilities:Supervise and train the team of railcar coordinatorsMonitor workload and ensure daily tasks are being accomplishedEscalate issues to stakeholders as appropriatePrepare and provide reporting and metrics that demonstrate service levels and areas to improveUnderstand railcar operations in order to identify potential issuesTake charge of client service issues through to resolutionUtilize a cloud-based railcar tracking system to monitor, identify problems, and provide updates to stakeholdersCommunicate with railroads to troubleshoot issues and delayed railcarsEnsure railcars are travelling along the correct route and going to the correct destination, and on timeUnderstand bill of lading, waybilling, clms, the North American railroad network, and railroad terminologyExude a goal-driven and continuous improvement mindsetCommunicate and present information to internal and external stakeholdersQualifications:Bachelor's degree specializing in Business Administration, Supply Chain, Transportation, Logistics or equivalent work experience5 or more years of experience required in Rail Logistics (rail management/marketing, or rail procurement) with at least 3 years managing employeesProficient in technical writing, good communication skills- attention to detail is criticalSystem savvy (prior ERP experience or Rail TMS experience is highly preferred)Ability to work in a fast paced/dynamic environment and lead a team to accomplish goalsStrong MS Office skillsExcellent communication and problem-solving skillsPrimary Location: US-TX-The WoodlandsWork Locations: The Woodlands TX - Plant 1948 1735 Hughes Landing Boulevard 4th Floor The Woodlands 77380