Seasonal Imaging Support SUMMER HELP NEEDED Full/Part Time

Job TitleShift: Monday-Friday, 8 hour shifts. Hours vary, can be scheduled as early as 7:00 am and as late as 6:00pm.Location: AmherstResponsibilities of PositionSchedules patient appointments collecting demographic and insurance information as outlined by Dent procedures.Make outbound calls to schedule internal referrals for diagnostic testing within a timely manner, meeting specifications set forth by the clinical providers.Obtains pre-authorizations, as needed, prior to patient's appointment.Responsible for obtaining authorizations for add-on studies throughout the day (in house physicians only).Provides back-up to Reception as needed; verifies patient demographics including name, address, date-of-birth, phone number, primary and referring physician and current insurance, and obtains patient consent to treat to ensure accurate billing. Assists patients with various Dent forms, and obtains insurance waiver signatures as necessary.Represents Dent by displaying a respectful and caring manner with patients and their families. Answers telephone, takes messages, transfers calls and provides information to other Dent departments upon request. Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed.Demonstrates the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by interacting calmly, respectfully and in a friendly manner with other representatives of services at Dent.Functions as a member of the health care team related to patient care by interaction and cooperation with physicians and other health care professionals.Maintains strict confidentiality of patient information.Completes clerical duties in a time efficient manner as set forth by Director or Department Manager. Reports errors or problems so that appropriate action may be taken for patient care.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Skills & Ability to make decisions, detail oriented and handle multiple tasks that affect service.Ability to maintain strict confidentiality.Working knowledge of medical terminology, various insurances and insurance and procedure codes.Excellent customer service and telephone skills.Ability to work independently or within a team environment.Willing and able to work infrequent overtime as required to meet operational needs and perform all duties.Working knowledge of general office equipment including multi-line phone, computer, copier, calculator and fax machines.Ability to address and resolve conflict in a professional manner.Excellent verbal and interpersonal skills to conduct interactions with patient population and referring physicians.Ability and willingness to travel between offices as needed to meet operational needs.Required EducationHigh School Diploma or GEDPreferred Education and ExperienceAssociates Degree in related healthcare field1 years' experience working in a medical office settingWorking ConditionsWorks in seated position, in front of a computer screen long periods of time90% of job is on the telephone and computer.Minimal physical effort requires some lifting of records and x-ray films, usually not in excess of 15 pounds.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.CompensationMost candidates will start within the first quartile of the pay rangeRates are commensurate with experienceEEO StatementDent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration.