Assistant General Manager - Wheelhouse DC

COMPANY DESCRIPTION:Georgetown Events Hospitality Group is a renowned restaurant, & catering + events company based in Washington, DC. Known for its family of restaurants and event venues such as Jetties, Surfside, The Bullpen, and the iconic Millie's in both Spring Valley, DC and on Nantucket, the company is deeply rooted in the local community where friends, new and old, can gather to enjoy delicious food in an elevated but relaxed atmosphere. Each location is celebrated for its inviting vibe, fresh cuisine, and connection to people, becoming \"Your Local Escape.\" Follow @georgetownevents on social media for updates and highlights.The following will detail the specific tasks and responsibilities required to perform the duties of the job for which the employee is being hired. Job Description - Wheelhouse, Assistant General ManagerWheelhouse is an American Bistro and neighborhood gathering place located on Connecticut Avenue in Northwest Washington, DC. The restaurant is scheduled to open in Spring of 2026 and is seeking a strong AGM to help lead the launch of the concept. To be successful in this role, you will need management skills and experience in both front and back of the house. You will support the GM and sometimes act in their place in oversight of the dining room, communication with customers and kitchen staff. You will assist the GM in hiring and staffing decisions, scheduling ordering and adherence with regulations. We expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.Assistant General Manager Responsibilities:Work in conjunction with the General Manager to ensure quality restaurant operationsAssist in coordinating the Front of the House and Back of the House staffDeliver superior service and maximize customer satisfactionRespond efficiently and accurately to customer complaintsCommunicate with employees about their job performance, expectations and trainingRegularly review product quality and research new vendorsOrganize and supervise shiftsEnsure staff operate within company policiesEnsure compliance with sanitation and safety regulationsManage restaurant’s good image and suggest ways to improve itTrain new and current employees on proper customer service practicesImplement policies and protocols that will maintain future restaurant operationsAssistant General Manager Requirements:Proven work experience as a Restaurant Manager, Assistant General Manager or similar roleProven customer service experience as a managerExtensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staffStrong computer skills with Microsoft Office, Google Suite, Internet tools, etc. Familiarity with restaurant management software, like Toast, Paycom, HotSchedules, TripleSeat, and RESY/OpenTableStrong leadership, motivational and people skillsUnderstanding of financial analysis, tracking and planningDegree in Business Administration; hospitality management or culinary schooling is a plusBenefits:100% Health coverage for the individual, Dental & Vision Care options available401k AvailableComplimentary Shift DiningHalf Price for Off-duty Dining at all our restaurants.Opportunities for Career Growth and AdvancementPaid Time Off & Sick PaySalary Range (dependent on applicant): $75-85k