Staff Technical Writer

About Viam Viam is building the platform that makes robotics as programmable as software. Our software allows developers and companies to configure, control, and manage physical devices—from a single robot in a lab to fleets of machines deployed in the real world.The company was founded by Eliot Horowitz, co-founder and former CTO of MongoDB, with the goal of making it dramatically easier to build and operate systems that interact with the physical world.Today Viam powers developers and organizations working across robotics, industrial automation, research, and connected devices. We're a ~100-person company headquartered in New York City.Role summaryAs a Staff Technical Writer, you'll own the quality and consistency of Viam's developer-facing documentation. Your work spans all four documentation types: reference docs, explanations, tutorials, and how-to guides. You'll transform rough drafts, working code, and technical walkthroughs into polished, publishable content that helps developers understand and adopt Viam. You'll also develop docs from scratch through close collaboration with product engineering teams.What you'll doWrite and edit documentation that helps developers integrate Viam into their projects, from first API call to production deploymentMaintain documentation standards and style guidelines that ensure consistency as content scalesContribute to and improve our documentation toolchain, including our Hugo framework, GitHub Actions workflows, and Vale linting configurationReview code samples for accuracy and clarity, working with engineers to resolve issuesContribute to information architecture decisions—how content is organized, navigated, and discoveredEnsure documentation stays current as the platform evolves, identifying gaps and outdated content proactivelyBuild robots and write programs using Viam yourself—we believe the best documentation comes from firsthand experience with the platformWhat you bringExperience writing documentation for developers, with a portfolio that demonstrates your ability to explain technical concepts clearlyEnough technical fluency to work through tutorials independently, run code samples, and identify errors—you don't need to be an engineer, but you need to be technically curious and comfortable at the command lineExperience with docs-as-code workflows: Git, Markdown, static site generators (Hugo experience is a plus)Familiarity with documentation automation—linting tools like Vale, CI/CD pipelines, GitHub Actions, or scripting to improve workflowsStrong opinions about what makes documentation good, backed by experience seeing what works and what doesn'tThe ability to give and receive editorial feedback constructivelyExperience or genuine interest in working with physical hardware—you'll be building robots as part of this jobExperience with robotics, IoT, or industrial automation is a plus but not requiredIn 3 monthsYou understand the Viam platform and feel comfortable assembling robots based on tutorials and writing small programs for robots with our SDKsYou are comfortable with our toolchain and have started contributing improvements to our workflowsYou are comfortable discussing the product with our engineers for documentation purposesYou have shipped polished documentation for at least one major platform featureYou've completed significant revision of a section of docs.In 6-12 monthsYou are continuing to revise and improve the Viam documentationYou are improving the documentation based on qualitative and quantitative dataYou are building out or curating content to enable developers without hardware experience to use ViamYou have established documentation standards that scale as the team and content growYou have made measurable improvements to our documentation infrastructure and automationThe starting salary range for this role is $165,000 - $235,000/year.Full-time BenefitsViam's base salary range for this role is posted above. In addition to cash compensation, Viam offers a comprehensive Total Rewards package that includes equity grants, health benefits, and more.100% covered medical/dental/vision insurance plans, commuter benefits25 days paid vacation and generous holiday observancesFree lunch every day that you're in the officeOne Medical MembershipCiti Bike membershipsMonthly wellness stipend to be used for a variety of fitness-related items like gym memberships, fitness classes, fitness equipment, and morePaid parental leaveReproductive Health Benefits, including Fertility Benefits and Abortion Access Travel BenefitsYearly Learning and Development Budget for your own personal learning goalsValues:Vision DrivenCollaborate OpenlyAct DecisivelySucceed Through DiversityHold Ourselves AccountableLead with CuriosityTo all recruitment agencies: Viam does not accept unsolicited agency resumes or calls from recruitment agencies or search firms. Please do not forward resumes to our jobs alias or Viam employees. Viam is not responsible for any fees related to unsolicited resumes.