Customer Experience Associate

We are hiring on behalf of our client, a dynamic team specializing in face-to-face customer engagement and brand awareness campaigns for nationally recognized clients. This role is ideal for motivated individuals who enjoy working directly with people, creating positive interactions, and delivering an exceptional customer experience in a fast-paced retail environment.Our client builds brand presence by implementing field marketing programs inside retail locations designed to drive sales, strengthen local brand awareness, and create meaningful customer connections.The Customer Experience Associate plays a key role in representing our client's products and services through face-to-face interactions with customers. This individual will focus on creating positive customer experiences, answering questions, identifying needs, and guiding customers through the sales and service process while building long-term brand loyalty.Job Responsibilities Engage customers through face-to-face interactions in a retail settingDeliver a high-quality customer experience while supporting sales initiativesEducate customers on current products, services, and promotionsBuild and maintain positive relationships with customersAccurately input customer data and track daily activityAssist with in-store marketing campaigns and promotional eventsCollaborate with team members to achieve customer service and sales goalsSupport training and professional development initiativesComplete additional duties as assignedBenefits Paid training and ongoing developmentTravel opportunitiesProfessional development workshopsPerformance-based recognition and advancementEarning potential of $40,000–$60,000 annually based on performance incentivesJob Requirements Student mentality and willingness to learnStrong communication and interpersonal skillsCustomer service or sales experience preferred (not required)Team-oriented, reliable, and professional attitudeComfortable working face-to-face with customers in a retail environmentThis is an on-site position and is not remote.Equal Opportunity Employer We are an equal opportunity employer committed to fostering a diverse and inclusive workplace where all individuals are valued and respected.Powered by JazzHR