Bilingual Care Partner
A company is looking for a Bilingual Care Partner.
Key Responsibilities
Engage with members to navigate their cancer journey and identify health and social needs
Connect members to healthcare and community resources, including advanced care planning support
Handle inbound and outbound calls in a structured, high-volume environment while managing documentation and coordination tasks
Required Qualifications
At least 2 years of experience in a patient-facing role, such as care coordination or healthcare navigation
Bilingual proficiency in Spanish and English
Experience in a fast-paced, metrics-driven environment
Ability to build rapport quickly with members in a primarily phone-based setting
Comfort with technology and remote work environments