Dispatch Manager

Dispatch Manager – Entry Level This is a full-time, salaried exempt position Relocation assistance is not available with his position Company Description: McLeod Express has been family-owned and operated for over 30 years. We are an asset-based logistics company which provides logistical solutions to our customer’s needs by offering truckload, dedicated, and warehousing services. We are committed to providing the highest quality of transportation services. Our customers are our most valuable resource and we supply specialized account representatives to ensure their satisfaction and design a plan to meet their needs. At McLeod Express, we are searching for motivated individuals who enjoy a fast-paced work environment to help us continue to provide quality services to our customers. We are growing at a fast pace and look forward to adding qualified individuals to our team. Position Summary: The Driver Manager position is critical to our success as it provides the most direct link with our greatest resources – our drivers! A Driver Manager must build trusting relationships with our drivers and make the most productive use of their available hours of service to deliver as much of our customers product as possible to the marketplace. A successful Driver Manager will be goal-oriented and foster a culture of best-in-class safety, customer service and driver satisfaction. Job Responsibilities: · Manage a fleet of up to 45 drivers focusing on the key metrics that drive our business · Coach and manage drivers on fuel efficiency and load planning to maximize tractor and driver productivity · Minimize driver turnover by building strong, professional, and respectful relationships with each driver with a focus on driver success · Schedule and manage driver home time, vacation, and payroll · Provide on-time service to our dedicated, long-lasting customer base · Maintain preventative maintenance schedules for tractor and trailer(s) · Participate in new driver orientation presentations to assist with the hiring and onboarding of new employees · Work together with our team to motivate others to accomplish goals by not only praising for good work but also assisting with what needs correct to provide a high level of service · Clerical duties necessary to assist with processing driver payroll · Other duties as assigned Position Requirements: · Bachelor’s degree in logistics, business, management, or related field strongly preferred; high school diploma or GED required · Truckload Transportation experience is preferred, but not required · Professional interpersonal communication skills between all level of the organization, with an emphasis on telephone communication · Ability to work well as a team and work well under pressure with a diverse group of individuals · Ability to respond and communicate in a timely manner and follow through with an appropriate action for any situation · Organization skills necessary to multi-task, plan and prioritize work, and pay attention to detail · Knowledge of Microsoft Office and Microsoft Windows · Ability to work extended hours, nights, weekends and Holidays as needed Physical Requirements: · Frequent sitting, standing and use of hands and fingers to operate a computer and telephone · This position is primarily in an office environment, but will require the need to walk between buildings in an outdoor environment on occasion Job Type: Full-time Pay: $55,000.00 - $65,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Vision insurance Schedule: Monday to Friday Weekends as needed Application Question(s): Why are you interested in this position? Experience: Dispatching: 1 year (Preferred) Customer Service: 1 year (Preferred) Work Location: In person