Service Cordinator - CSR

Customer Service Representative / DispatcherCustom Electrical Services | Clive, IACustom Electrical Services is not your average contractor. Founded in 2005 right here in Iowa, we remain locally owned and operated with a strong reputation for quality work and exceptional customer service across Central Iowa.We are a growing residential service company and we're hiring ONE high-performing Customer Service Representative/Service Coordinator who thrives in a fast-paced environment and keeps operations running efficiently. If you are organized, detail oriented, and take pride in delivering top tier customer experiences, this is your opportunity.We maintain a family-like atmosphere where your role matters, your voice is heard, and your performance makes a direct impact.Why Join UsNo nights, no weekends, no holidays — everDaytime scheduleRelaxed, team-oriented work environmentCasual dress codeStable, locally owned company with long-term growthWhat You Will DoAnswer incoming calls and respond to customer inquiries and form submissionsSchedule and dispatch service technicians efficiently based on location and workloadMonitor technicians and drivers to ensure on time performance and productivityProvide outstanding customer service on every interactionPull electrical permitsEnter and manage job information within company software systemsKeep operations organized and running smoothly throughout the dayWhat We Are Looking ForPrevious ServiceTitan experience preferred but not requiredMinimum 6 months of experience in customer service or dispatching preferredStrong communication and organizational skillsAbility to multitask in a fast-paced environment without losing attention to detailSelf-motivated with the ability to work independently and as part of a teamIf you are dependable, driven, and ready to be part of a company that values your contribution, we want to hear from you.Apply today and take the next step in your career.