Program Operations Director

503483 Remote Locations, New Mexico, United States Staff Staff Full-time Closing at: May 15 2026 - 23:55 MDT View favoritesDepartment Contact: Brooke Stanley Tou, bastou@nmsu.edu, 575-646-6322Internal or External Search: External - Open to all applicantsAdvertising Summary: The Center of Innovation (COI) is looking for a Program Operations Director. The COI provides training and program implementation support to address the pressing need to strengthen and expand the behavioral health and other child and family-serving systems in New Mexico.Position DetailsPosition Title: Program Operations DirectorCollege/Division: Cooperative Extension ServiceDepartment: 310021-EXTENSN HOME EC PGM UNITLocation: RemoteOffsite Location (if applicable): Location Determined Upon SelectionTarget Hourly/Salary Rate: Commensurate with qualifications.Appointment Full-time Equivalency: 1.0FLSA Status: ExemptBargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).Contingent Upon Funding: Contingent upon external fundingStandard Work Schedule: Standard (M-F, 8-5)If Not a Standard Work ScheduleJob Duties and Responsibilities: The Program Operations Director will direct and coordinate the planning, development, implementation, and management of the NM High-Fidelity Wraparound program, a comprehensive, grant-funded program housed in the Center of Innovation for Behavioral Health and Wellbeing in the Cooperative Extension Service.. The position provides supervision and oversight of program personnel and strategic leadership in aligning the program's mission with State of New Mexico expectations. The Program Operations Director serves as the principal point of collaboration and expertise in ensuring high-quality service delivery, sustainable funding, and impactful community partnerships. Responsibilities include overseeing the training implementation and evaluation team, ensuring that coaching and technical assistance is in alignment with High-Fidelity Practice of Wraparound, and serving as primary liaison between program personnel, University leadership, State of New Mexico funding partners and community stakeholders.QualificationsRequired Education and Experience: Associate's Degree + 10 years of relevant experience or a Bachelor's degree + 8 years of relevant experience. Master's degree or higher preferred.Equivalent QualificationsPreferred Qualifications: Must be Certified Wraparound Facilitator and Endorsed Wraparound Coach in the State of New Mexico,Special Certification/LicensureMust have comprehensive knowledge of the NM High-Fidelity Wraparound training curriculum and coaching model. Expertise in training delivery and development standards utilizing diverse adult learning techniques. Knowledge of virtual and in person training best practices. Knowledge of State of New Mexico and University policy and procedures, knowledge of New Mexico State Agencies that work with/for children and families, organizational computer skills. Demonstrated personnel management and supervision experience and leadership skills. Strong program administration knowledge and skills. Strong communication abilities with diverse populations also requiredWorking Conditions and Physical EffortEnvironment: Work is normally performed in a typical interior/office work environment.Physical Effort: No or very limited physical effort required.Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.Risk: No or very limited exposure to physical risk.Recruitment SummaryWe are New Mexico’s land-grant institution and a comprehensive research university dedicated to teaching, research public service and outreach at all levels. NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. We are a NASA Space Grant College, a Hispanic-serving institution (HSI), a minority-serving institution (MSI) and home to the first Honors College in New Mexico. We offer an accessible education that shapes bright futures.NMSU provides learning opportunities to a diverse population of students and community members at four campuses, Cooperative Extension offices located in each of New Mexico’s 33 counties, 12 research and science centers, and through distance education.NMSU Global CampusSince 1888, NMSU has proudly embodied this tradition, building relationships that last a lifetime while serving students who want to earn their degree and grow in their field. Today, NMSU Global Campus provides flexible, career-focused online education that helps our students transform their lives – and the lives of the people they love – through over 70 degree and certificate programs, skill-building microlearning courses, and career and talent development.NMSU Main CampusLocated in Las Cruces, NM, New Mexico State University's 900-acre main campus is located at the crossroads of I-10 and I-25 in the Southwestern United States. As a thriving center of higher education, deeply rooted in the regional tradition, its role as a comprehensive university is recognized throughout the state.Doña Ana Community CollegeFounded in 1973 in collaboration with local school districts to support occupational education, DACC is now a leading community college that provides transformative educational opportunities that meet the workforce needs of Doña Ana County. With a focus on access, innovation and excellence, DACC offers over ninety degrees and certificates, adult education, specialized workforce training, and small business assistance. Alamogordo CampusEstablished in 1958 to serve the needs of the airmen and families stationed at Holloman Air Force Base located only 10 miles west of Alamogordo, NMSUA is a community college with a long history of excellence that is supported by a caring community of hard-working students and dedicated faculty and staff. The campus is situated “on the hill” above Alamogordo and provides inspiring views of the city and the Tularosa Basin, offering the perfect venue for creative and motivated learning.Grants CampusNMSU Grants was established as a branch of New Mexico State University in 1968 through the cooperative efforts of New Mexico State University and Grants Municipal Schools. As a two-year branch community college, NMSU Grants serves the local communities in Cibola and McKinley counties, including the Pueblos of Acoma, Laguna, and Zuni, as well as Tohajiilee, San Mateo, San Rafael, Cubero, the City of Grants, and the Village of Milan.Special Instructions to ApplicantsThe electronic application is the *official* document that will be used to qualify applicants. Paper/email documents will not be accepted. Required documents must be attached to this application.EEO StatementNew Mexico State University does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non-merit factor.