SHIFT SUPERVISOR

Job Description – Shift Supervisor (Technical & Production Focus) Exhibition Hub Holdings, LLC is a curator, producer, and distributor of large-scale exhibitions worldwide. We create immersive "edutainment" experiences, including touring exhibitions of animatronic dinosaurs, Titanic artifacts, and digital art installations featuring Vincent van Gogh, Claude Monet, Gustav Klimt, and Banksy, as well as multi-sensory environments like Bubble Planet. With over 70 exhibitions produced globally, we have welcomed more than 6 million visitors.We are seeking a Shift Supervisor with strong technical and production experience to support the daily operations, maintenance, and execution of our immersive exhibitions.Position Overview The Shift Supervisor plays a critical role in both front-of-house operations and back-of-house technical execution . Reporting to the General Manager, this role is responsible for ensuring seamless guest experiences while overseeing technical systems, exhibit functionality, and production support .This position is ideal for someone with experience in live events, exhibitions, AV systems, or production environments who thrives in a fast-paced, hands-on setting.Key Responsibilities Operations & Guest Experience Lead daily operations across key areas including box office, VR experiences, and retailDeliver and uphold a high standard of customer serviceAddress visitor inquiries and resolve issues professionallySupervise and support staff to ensure smooth and safe operationsRepresent Exhibition Hub in a professional and engaging mannerTechnical & Production Oversight Monitor and troubleshoot exhibit systems including AV equipment, projection systems, lighting, VR setups, and interactive installationsPerform basic diagnostics and coordinate repairs or escalations as neededSupport installation (load-in) and deinstallation (load-out) of exhibition componentsEnsure all technical elements are operating safely and efficiently throughout the shiftWork closely with technical teams, vendors, and management to maintain exhibit qualityAdministrative & Compliance Handle cash and POS systems accuratelyMaintain inventory and assist with auditsEnsure compliance with safety standards and operational proceduresEnforce cleanliness, safety, and operational protocols across the venueHold staff accountable for performance and responsibilitiesQualifications Required Must be at least 18 years of ageMinimum 1+ year of supervisory or team lead experienceExperience in technical operations, production, AV, events, or exhibitionsStrong troubleshooting and problem-solving skillsAbility to manage both people and systems in a live environmentPreferred Background in live events, theater, immersive experiences, museums, or installationsFamiliarity with AV systems, projection mapping, VR equipment, or lighting systemsExperience with load-in/load-out or production setupRetail or venue operations experienceSkills & Abilities Strong communication and leadership skillsAbility to troubleshoot technical issues under pressureComfortable using Microsoft Office and basic technical systemsHighly organized with attention to detailFlexible, proactive, and solution-oriented mindsetAbility to work evenings, weekends, and holidaysSafety-conscious with an understanding of compliance standardsWork Environment This role requires:Standing and/or walking for extended periodsWorking in a dynamic, fast-paced, and evolving exhibition environmentAdapting to changing technical and operational needsEmployment Type Part-time, Temporary