Technical Lead Site Reliability Engineer - Veza

Company DescriptionVeza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Veza's Access Graph platform maps an organization's entire identity ecosystem across users, groups, roles, policies, permissions, and resources providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications. With over 30 billion access permissions under management, global enterprises including Blackstone, Expedia, and Wynn Resorts trust Veza to manage privileged access monitoring, non-human identity security, access entitlement management, and next-generation identity governance. Founded in 2020 and headquartered in Redwood City, California, Veza is now part of the ServiceNow family, with the acquisition closing in March 2026. The combination brings together Veza's AI-native Access Graph with ServiceNow's AI Control Tower and agentic workflows, enabling organizations to enforce end-to-end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents. For engineers joining Veza today, this means the scale and resources of an enterprise platform company, with the product velocity and mission-driven focus of a security innovator at a pivotal moment in the industry.Job DescriptionWe are seeking a Technical Lead Site Reliability Engineer to drive reliability and optimize our expanding infrastructure. You'll work cross-functionally to create alignment and deliver results alongside builders who have helped to shape the success of companies such as Google, Okta, AWS, Snowflake.We are looking for someone with experience leading small teams and has a technical leadership mindset as we grow the team. We are building the next generation data security platform for the multi-cloud era - will you join us?You WillAs the technical lead of the Site Reliability Engineering team, you will wear many hats, but core responsibilities will include:Hands on role helping lead a team to keep all services and other production systems running smoothlyPrepare, evaluate and maintain tools supporting and processing automation for SaaS product releaseDesign, manage, execute tools and build scripts to automate the process of creating different product packagesWork on tooling for CI and the build systemImprove the operation processes for deployments and upgradesWork closely with the Platform team maintaining the software delivery pipelineImplement and manage Continuous Integrations capabilityDevelop dashboards to quantify the efficiency of internal processes continuouslyDocument processes for support and create, maintain and execute run-books for identified situationsParticipate in an on-call rotation where you will both respond to and command incidentsQualificationsExperience:12+ years of experience in Site Reliability Engineering3+ years experience working with cloud platform and cloud automation tools especially in AWSExperience and interest in SRE leadershipStrong experience with Kubernetes, Linux, AWS networking(VPC) and TerraformExperience with the GitOps model for deploymentFamiliarity with distributed version controlOther:Bazel and Helm experience a plusUnderstanding of software configuration best practicesAbility to wear multiple hats in a fast-paced environmentHands-on, “can do” attitude and a bias for actionLow ego and high intellectual curiosityFor positions in this location, we offer a base pay of $165,500 - $289,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.