Veterinary Receptionist

Department: ReceptionistsLocation: Bossier City, Louisiana Compensation: $14.00 - $16.00 / hourDescriptionNorth Airline Animal Hospital is seeking an experienced Veterinary Customer Service Representative (CSR) to join our growing team in Bossier City, Louisiana. This is an excellent opportunity for a motivated, compassionate, and highly organized professional who thrives in a fast-paced veterinary environment and is passionate about providing outstanding client service.Please note: This role is intended for experienced applicants only. Candidates without prior veterinary receptionist or veterinary customer service experience will not be considered.At North Airline Animal Hospital, we believe exceptional pet care starts with exceptional people. Our CSRs are the face of our hospital and play a vital role in creating a welcoming, supportive, and professional experience for every client and patient who walks through our doors.Some of the responsibilities you will own in this role:Greet clients and patients with warmth, professionalism, and compassionSchedule appointments and manage the daily veterinary appointment calendarAnswer phones and respond to client questions regarding services and patient careCheck clients in and out while processing invoices and payments accuratelyMaintain detailed and accurate client/patient records within veterinary software systemsCoordinate communication between veterinarians, technicians, and pet ownersDeliver exceptional customer service during both routine and emotional situationsManage high call volumes while maintaining professionalism and efficiencyPreferred Qualifications Minimum of 1 year of veterinary medicine experience OR 3 years of customer service and/or office experience REQUIREDVeterinary receptionist, veterinary assistant, medical reception, or animal hospital experience strongly preferredStrong communication and interpersonal skillsAbility to multitask in a fast-paced environmentProfessional, dependable, and compassionate demeanorComfortable working with clients, pets, and a busy scheduleBasic computer skills and scheduling software experience preferredBenefitsHealth InsuranceDental InsuranceVision InsurancePaid Time OffEmployee Pet DiscountsFlexible Scheduling401(k) with Company MatchTraining and Career Development OpportunitiesAbout North Airline Animal HospitalNorth Airline Animal Hospital is a full-service veterinary practice located in Bossier City, Louisiana. We provide personalized veterinary care including wellness services, pediatric and senior care, diagnostics, and luxury boarding services. Our dedicated team works collaboratively to provide exceptional care to every patient and client we serve.We are proud to foster a workplace where team members can learn, grow, and build meaningful careers in veterinary medicine.