Service Writer/Advisor

Bobcat of Indy is a full service Bobcat Dealership! We specialize in new, used, and rental compact excavators, skid steer loaders, and track loaders. Bobcat of Indy offers parts as well as both mobile and shop service, and a full line of concrete supplies.Bobcat of Indy – Indy North is seeking a Service Writer/Advisor to join our busy dealership. Successful candidates will have mechanical aptitude, great customer service skills and a willingness to learn our business. Spanish speaking preferred but not required.Monday - Friday Dayshift$23-32 depending on experienceResponsibilitiesSchedule all service work and provides supervision of administration and warrantyTake all service requests from salesmen and customers as a service writerUnderstanding of the billing processAnswer phones and direct calls to the appropriate departmentCommunicate with Parts Department and Warehouse team for technician parts needsAssist in basic parts functionality such as looking up, pulling, and processing parts through the billing process as needed.Verify parts are entered properly on service ordersAssist the service manager in meeting department goals as neededGreet customers and assist with unloading/loading machinesCommunicate effectively to customers regarding technicians findingsQualificationsExcellent communication skills, both verbal and writtenRelevant experience is a plusFamiliarity with the inner workings of a service driveMust be able to pass a drug screenPhysical RequirementsOccasionally lifting /carrying up to 50 pounds or pushing/pulling small objectsSitting most of the timePhysically able to operate a variety of automated office machines including a computer, printer, facsimile machine, copy machine, calculator, telephone, etc. on a repetitive basisOccasionally exposed to weather conditions, fumes, and loud noiseBenefitsHealth, Vision, and Dental InsuranceBoot and Safety Glasses ReimbursementChristmas Savings ProgramPaid Vacation and Flex TimeMatching 401K PlanProfit Sharing and Bonus ProgramShort and Long-term DisabilityCompany Paid Life InsuranceCritical Care and Accident InsuranceEmployee Assistance ProgramPaid TrainingMany opportunities for advancement (We prefer to promote from within)Family friendly companyWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.