Techical Support Specialist

Job DescriptionTitle: Technical SupportDepartment: Facility and TechnologyGeneral Purpose: The purpose of the Technical Support position is to provide technical assistance and support for all CSI technical infrastructures.Essential Job Duties & ResponsibilitiesTroubleshoot, configure, repair and test all technical infrastructures on office and student networks. Maintain proxy server. Prepare students IDs. Implement installation and enhancement of antivirus software; maintain security of technology. Provide additional technical support to students and instructors. Maintain inventory of all technical equipment and request new parts as needed. Perform specific software updates on school programs using cloning methods. Maintain user accounts. Perform on-call and help desk responsibilities. Enhance network connections, as needed. Perform facility duties as necessary. Other duties and special projects as assigned. Education and/or Experience : High school diploma or general education degree (GED) with at least two years related field experience and required certificates.Benefits Offered:Health Insurance. Dental Insurance Vision Insurance Retirement Plan Profit Sharing 401K Life Insurance Paid Time Off (Vacation & Earned Sick Time) Employee Discount Program Company DescriptionOur school is focused on helping students get the skills and support they need to reach their goals. Whether you are looking to improve your professional skills or to pursue further academic study, CSI can help!Our school is focused on helping students get the skills and support they need to reach their goals. Whether you are looking to improve your professional skills or to pursue further academic study, CSI can help!