Senior IT Service Desk Lead

Wiss, Janney, Elstner Associates, Inc. is seeking a Service Desk Senior Specialist in Northbrook, Illinois. This role involves responding to IT support requests and resolving complex user issues while leading the administration of Microsoft Office 365 and other tools.The ideal candidate will have 8-10 years of experience, strong problem-solving skills, and the ability to communicate effectively with both technical and non-technical staff. The position offers a competitive hourly rate and a comprehensive benefits package.J-18808-Ljbffr