Services Software Consultant

Role & Responsibilities:Dassault Systèmes is seeking a Services Software Consultant to join BIOVIA’s Professional Services team, supporting customers engaged in scientific research and development. This is an exciting opportunity to work on a wide variety of projects, utilizing BIOVIA and Dassault Systèmes software products to help customers gain valuable insights from their scientific data and maximize the value of their technology investmentsIn this role, you will work closely with Solution Architects, Business Analysts, Project Managers, QA Engineers, scientists, analysts, and other customer stakeholders to understand laboratory processes, configure software solutions, and deliver successful outcomes. The ideal candidate will bring a scientific background, experience in laboratory environments, and foundational software or technical skills, particularly within regulated industries.Responsibilities:Work with scientists, analysts, and other customer stakeholders to understand laboratory processes, workflows, and data requirementsConfigure BIOVIA software modules to capture data related to materials, equipment, and processes used during the planning and execution of experimentsDevelop and/or maintain software or integration applications according to functional specificationsDemonstrate configured solutions to customers and respond to feedbackAnalyze, diagnose, and provide technical solutions to software product and configuration issuesImport customer data, test and reproduce customer issues as neededDesign or modify SQL queries, scripts, and other custom applications as requiredTest solutions prior to delivery to ensure compliance with specifications, business rules, and customer requirementsCollaborate with Solution Architects, Business Analysts, Project Managers, QA Engineers, and other internal teams to ensure successful project deliveryEscalate more complex customer issues to appropriate senior personnel when neededApply technical skills to learn and use new in-house technologies for building and deploying customer solutionsSupport integration efforts between laboratory equipment and computer systems where applicableContribute to continuous improvement initiatives and work collaboratively in a multi-functional team environmentOther Responsibilities As AssignedQualifications:Bachelor’s or Master’s degree in Computer Science, Mathematics, Biology, Chemistry, or a related field, or equivalent experience required3+ years of experience in an R&D or QC laboratory, or as a consultant serving the life sciences industryExperience in a programming or scripting language working with scientific data, such as Python, Perl, JavaScript, or a product-specific scripting toolExperience working with lab informatics softwareExperience connecting or integrating laboratory equipment with computer systemsExperience building simple to moderate SQL queries to access data in Oracle, SQL Server, or other database platforms is a plusFamiliarity with CSV (Computer Systems Validation) processesFamiliarity with software configuration management systems and source code version control toolsDemonstrated strong problem-solving and analytical skills while working with global teams on complex software, configurations, and integrationsPrior work experience in a laboratory environment or supporting scientific software is highly desiredScientific background or familiarity with laboratory workflows and processes requiredStrong interpersonal skills with the ability to work effectively as part of a multi-functional teamStrong critical thinking and organizational skills with excellent written and verbal communication skillsMust have a strong grasp of the English language and strong communication skillsFast learner, highly motivated, and continually looking for ways to improveInclusion statementIn order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.Compensation & BenefitsDassault Systèmes offers an excellent salary with potential for bonus, commensurate with experience. Benefits include a choice of plans providing comprehensive coverage for medical, dental, vision care for employee & dependents as well as employee life, short & long term disability, tuition reimbursement, immediate 401K enrollment, 401K match (50 cents on the dollar, up to the first 8% of your eligible compensation that you contribute based on match eligibility criteria), flexible time off policy, and 10 paid holidays.Salary Pay TransparencyCompensation for the role will be commensurate with experience. The total expected compensation range will be between $109000 and $128300, representing the base salary (or annualized salary based on estimated hourly compensation) and target bonus.