VIE USA – Operations Systems Optimization Intern F/M

RATP Dev, a subsidiary of the RATP Group, ensures the operation and maintenance of urban and interurban transport networks in 16 countries through over 120 subsidiaries. With over 25,000 employees and the expertise and backing of a global leader in public transportation, our subsidiaries provide performance, dynamism and reliability to our customers and passengers to their networks.RATP Dev USA operates in over 40 locations in 17 states, building on RATP Group’s 100 years of international experience. From day-to-day operations to long-term planning, RATP Dev America works closely with local communities to create, implement, and maintain smart and efficient streetcar, bus, train and subway networks. As part of the worldwide RATP Group, RATP Dev America brings a world of innovative, global know-how to small towns, big cities and intercity territories alike.MissionsWe are seeking a highly motivated intern to join our U.S. operations team for an 18-month assignment. This role will play a critical part in strengthening our understanding and utilization of Optibus, our transportation planning and scheduling platform, while also analyzing and improving the integration and processes connected to UKG, our payroll and workforce management provider.The intern will work cross-functionally with Operations, HR/Payroll, and Technology teams to identify opportunities, streamline workflows, document best practices, and ensure we are leveraging both systems to their fullest operational potential.Key Responsibilities Optibus Utilization & Optimization Deeply analyze current Optibus usage and operational workflows.Identify underutilized features or modules and make recommendations for improvement.Build dashboards, reports, and process maps to highlight opportunities for enhanced planning efficiency.Partner with operational stakeholders to understand scheduling needs and translate them into system workflows.Develop standardized best practices and training materials for internal users. System Integration: Optibus ↔ UKG Document the current integration points, data flow, and dependencies between Optibus and UKG.Analyze how scheduling decisions in Optibus impact payroll accuracy, compliance, and labor management within UKG.Collaborate with HR/Payroll teams to identify pain points, inaccuracies, or inefficiencies caused by system interoperability.Propose solutions, automation opportunities, or configuration enhancements.Support testing and validation of system updates or integration improvements. Process & Data Analysis Conduct data audits across both platforms to ensure accuracy and alignment.Perform root-cause analysis for scheduling or payroll discrepancies tied to system behavior.Work closely with cross-functional teams to document business requirements for future enhancements. Change Management & Training Support Create user-friendly documentation, SOPs, and process maps.Assist in designing and delivering training sessions or workshops for system users.Help support adoption of new features or optimized workflows. Job specificationJob based in Forth WorthExperience RequiredProfil de candidat recherché :A Master’s degree or an Engineering degree in Industrial Engineering, Information Systems, or a related field is required.Interest in operations research, industrial engineering, system optimization, or workforce planning.Familiarity with scheduling, planning software, or workforce management tools is a plus.Proficiency in data analysis tools (Excel, Python, or BI tools) is a plus.TECHNICAL SKILLSStrong analytical and problem‑solving skills.Ability to translate complex technical concepts into clear, actionable insights.Proficiency in data analysis tools (Excel, Python, or BI tools) is a plus.Familiarity with scheduling, planning software, or workforce management tools is a plus.LANGUAGESFluent English mandatory (working language)French fluentPERSONAL ATTRIBUTESStrong communication skills and comfort working with cross‑functional teams (from executive teams to frontline teams).Strong analytical and structured mindsetCurious, proactive and willing to learnAbility to work in a multicultural and international environmentGood communication and teamwork skills