Strategic Client Services & Operations Specialist

Kdc One in Port Jervis, NY is seeking a Client Services Representative to lead assigned customers and manage the order process. You will coordinate with R&D, Operations, planning and QA to meet customer requirements and track KPI like OTIF and inventory on a monthly basis. You will build strong customer relationships, escalate issues, prepare high-level presentations for CS&OP meetings, and ensure timely billing and communication across internal teams.