Command Center Dispatcher
Command Center DispatcherExperienced Dispatchers needed in Jeffersonville, OH
FT & PT/All Shifts - $21.50/hr - Weekly Pay
Responsibilities:Be vigilant at all times.
Able to problem solve and critical think in a fast-paced environment.
Able to multitask, especially in high stress/volume situations.
Monitor company radio and fire alarm systems for any issues such as fire, medical, water flow, etc.
Dispatch for all types of emergency situations (i.e., medical, fire, chemical, Workplace violence, active threat).
Keep detailed logs of any pertinent information or incidents.
Monitor Travel sites for travel warnings; report any changes to proper personnel.
Monitor news networks for travel threats or active threats; report any changes to proper personnel.
Monitor weather for the counties in which our plant locations are in along with surrounding counties; report severe/winter weather to proper personnel and follow proper procedures to ensure life/safety is met.
Monitor door alarms and dispatch guard personnel accordingly.
Monitor panic alarms and dispatch security personnel accordingly.
Arrange medical transports as needed for associates and contingents.
Report any tech related issues for security equipment and hardware to security technicians' group.
Dispatch Maintenance personnel for alarms or when issues have been reported.
Monitor cameras for suspicious activity (i.e., vandalism, loitering) and access control (i.e., validations, double scan activity).
Know where to locate the information to be able to handle emergency calls of any type. (Medical, fire, active threat, weather, D&A etc.)
Perform daily/weekly/yearly testing of emergency tone, alarms, evacuation and take shelter drills.
Validate Associates at various locations following Safe and Secure protocol.
Manage Pass ID email outside of general business hours.
Keep key Generic and Client personnel informed of situations according the levels provided.
Fulfill any duties dictated by the site manager, on-site responder or client administration.
Qualifications:Be at least 18 years of age
Possess High School diploma or equivalent
Possess a valid driver's license
Ability to pass a pre-employment drug screen and background check
Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers/Guards
Requirements:Dispatch experience preferred
Fast typing; advanced computer skills
Experience in data entry
Hands on experience working in stressful emergency situations
Outstanding organizational and time management skills
Critical thinker and problem-solving skills
Great interpersonal and communication skills
Efficient multi-tasking skills
Ability to work independently
Possess effective written and oral communication skills to accurately maintain documentation
Frequent sitting, standing, and walking, which may be required for long periods of time