Delivery Head
About Persistent:We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 23 sequential quarters of growth with $422.5M in Q3 FY26 revenue, up 4.0% Q-o-Q and 17.3% Y-o-Y growth. Our 26,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We won the 2025 ISG Star of Excellence™ Award for AI and Data Excellence and were named a Leader in the Everest Group Talent Readiness for Next-generation Data, Analytics and AI Services PEAK Matrix Assessment 2025Our company fosters a values-driven and people-centric work environment that enables our employees to:Accelerate growth, both professionally and personallyImpact the world in powerful, positive ways, using the latest technologiesEnjoy collaborative innovation, with diversity and work-life wellbeing at the coreUnlock global opportunities to work and learn with the industry's bestAbout the Role:Position: AVP/VP Onsite Delivery - TelecomLocation: Bay Area, USAIndustry / Domain: Communication, Media & Telecom,Role OverviewPersistent Systems is hiring an experienced AVP/VP Onsite Delivery - Telecom to manage and grow strategic engagements with a key client in the Communications & Technology space. This role will act as the face of Persistent at the client location, driving delivery excellence, strengthening executive relationships, and enabling high-impact programs across networking, cloud, and digital platforms.The ideal candidate brings strong delivery leadership, deep understanding of client's ecosystem, and experience managing large-scale, global programsClient Engagement & Relationship ManagementServe as the primary onsite leader and trusted advisor for Client stakeholdersBuild strong relationships with engineering leaders, product owners, and business teamsAlign delivery with Client's priorities across networking, cloud, security, and platform engineeringIdentify opportunities for account expansion, innovation, and value creationProgram & Delivery LeadershipOwn end-to-end delivery of complex programs involving distributed onsite-offshore teamsDrive execution across product engineering, platform development, cloud, and data initiativesEnsure delivery meets quality, timelines, and cost expectationsEstablish strong governance, risk mitigation, and escalation mechanismsClient Ecosystem & Domain AlignmentLeverage understanding of Client technologies (networking, enterprise platforms, security, observability)Work closely with client teams on product development, system integration, and platform modernizationSupport solutioning for initiatives around cloud-native architectures, APIs, automation, and AI-led operationsTeam Leadership & CollaborationLead cross-functional teams across engineering, QA, DevOps, and dataAct as a bridge between Client stakeholders and offshore delivery teamsMentor delivery managers and ensure high performance and engagementFinancial & Commercial ManagementOwn engagement financials, including forecasting, revenue tracking, and margin managementEnsure compliance with contracts, SLAs, and billing milestonesDrive efficiency and optimization across deliveryOperational Excellence & GovernanceImplement best practices in Agile/SAFe delivery modelsTrack KPIs, delivery metrics, and customer satisfactionEnsure adherence to Persistent's delivery frameworks and Client's governance expectationsRequired 20+ Years of Onsite Delivery Leadership experience in CMT (Telecom, Media, Tech) domainManage CXO, VP, Director level stakeholders of Tier1 Telcos, Tech companiesHandle Delivery Governance, Program Management, CSAT for key accounts directlyDrive Farming growth (Delivery Lead Growth) and support Sales in new winsAI Adoption is super critical, Should have experience in running AI Lead engineering and Business solutionsWork with Offshore Delivery Leaders very closely and should have managed onsite teamsShould have done win to fulfilment of large deals or key deals for accounts under himExperience in Product Engineering for Telecom domain (4G/5G Core, RAN, AIOps, OSS/Service Assurance, Network Security, Full Stack Apps)Preferred QualificationsPrior experience working with Client or similar networking/technology companiesExposure to cloud (AWS/Azure/GCP), microservices, APIs, and DevOpsFamiliarity with networking concepts, security, and observability platformsCertifications like PMP, SAFe, or Agile ScrumSuccess MetricsStrong client satisfaction and stakeholder trust within ClientConsistent, high-quality delivery of programsGrowth in account revenue and new opportunitiesImproved margins and delivery efficiencyHigh-performing, engaged teams