Default Prevention Coord / Financial Aid Counselor

Postion SummaryThe Default Prevention Coordinator / Financial Aid Counselor is responsible for developing, implementing, and managing initiatives to reduce student loan default rates at Tougaloo College while providing comprehensive financial aid counseling services to students and families. This dual-role position supports student success through financial literacy education, proactive outreach, and individualized guidance on financial aid options and responsibilities.DutiesDefault Prevention & Loan Management Develop and execute a comprehensive default prevention plan aligned with federal guidelines. Monitor and analyze cohort default rate (CDR) data and identify at-risk borrowers. Conduct targeted outreach campaigns (calls, emails, workshops) to delinquent and at-risk borrowers. Collaborate with loan servicers to track borrower repayment status and resolve issues.Financial Aid Counseling Advise students and families on financial aid programs, including grants, scholarships, work-study, and federal student loans. Assist students with completing the FAFSA and understanding award packages. Provide individualized counseling on borrowing decisions and long-term financial planning. Support students in maintaining eligibility for financial aid, including satisfactory academic progress (SAP) requirements.Financial Literacy & Education Design and deliver financial literacy programs, including budgeting, debt management, and loan repayment strategies. Conduct entrance and exit counseling sessions in compliance with federal requirements. Educate students on responsible borrowing and repayment options.Data Analysis & Reporting Maintain accurate records of outreach efforts, counseling sessions, and borrower engagement. Prepare reports on default prevention activities, outcomes, and trends. Use data analytics tools to assess program effectiveness and recommend improvements.Compliance & Policy Ensure adherence to all federal, state, and institutional regulations regarding student financial aid and loan programs. Stay informed about changes in federal student aid policies and repayment programs. Assist in audits and program reviews related to financial aid and default prevention.Collaboration & Outreach Partner with campus departments (Admissions, Registrar, Student Affairs) to promote student success and retention. Coordinate with external agencies, loan servicers, and community organizations. Represent the college at workshops, conferences, and training sessions related to financial aid and default prevention.Required Knowledge, Skills And AbilitiesEducation & Experience Bachelor's degree required; Master's degree preferred in finance, education, business administration, or related field. Minimum of 2--3 years of experience in financial aid, student services, or loan counseling. Experience with federal student loan programs and default prevention strategies preferred.Skills & Competencies Strong knowledge of federal student aid regulations and repayment options. Excellent communication and interpersonal skills. Ability to counsel and advise students effectively on financial matters. Strong analytical, organizational, and problem-solving skills. Proficiency in financial aid management systems and Microsoft Office Suite.Date of Position Opening2026-03-30Application DeadlinUntil position filledSalaryCommensurate with experience