Benefits Specialist

BENSPEC05192026JOB TITLE: Benefits SpecialistBargaining Unit Status:  Non-Bargaining UnitFULL-TIME  (hours per week: 40) WORK SCHEDULE: Monday-Friday, 7:00 AM - 3:30 PM EDUCATIONAL QUALIFICATIONS:An associate or bachelor’s degree from an accredited college in Human Resources, Business Administration, Organizational Development, or a related field is preferred.EXPERIENCE QUALIFICATIONS:Minimum of two years of hands-on human resources experience, particularly in leave administration, Family Medical Leave Act (FMLA), Short-Term and Long-Term Disability, retirement programs, benefits administration, and workers’ compensation.​Experience administering FMLA, FAMLI, and other leave of absence (LOA) programs for hourly employees preferred.Knowledge of HR employment law, policies, practices, and benefit plans.​Proficient in using HRIS/payroll systems.​Strong skills in the Microsoft Office suite (Word, Excel, PowerPoint, Outlook).​Experience in a non-profit organization, working with U.S. government service contracts, or collaborating with individuals with disabilities is preferred.OTHER QUALIFICATIONS:Valid driver’s license and good driving record, with necessary insurance coverage if operating an agency vehicle.​Must pass a background check per company requirements.​Excellent customer service and communication skills, with the ability to interact professionally with employees at all levels and maintain confidentiality.​Strong organizational skills with attention to detail and data accuracy.​Ability to manage multiple tasks and work independently with general supervision.IMMEDIATE SUPERVISOR: VP of Human ResourcesPOSITIONS SUPERVISED (or Team Lead responsibilities, if applicable): N/AJOB RESPONSIBILITIES SUMMARY:Responsible for the day-to-day administration of employee benefits and retirement programs, including 401(k), medical, dental, vision, life insurance, workers’ compensation, and leave programs. This role administers FMLA, FAMLI, and other leave-of-absence programs for hourly employees and is accountable for tracking work-related injuries and maintaining the OSHA 300 log. The Benefits Specialist educates employees on benefits, resolves inquiries, assists with open enrollment, and supports HR compliance and reporting activities.ESSENTIAL FUNCTIONS:Assist employees with the enrollment process for benefits programs, including health, dental, vision, life, disability, and retirement plans.​Maintain accurate and timely records of employee benefit elections and changes in the HRIS/payroll system.​Serve as a primary point of contact for employee benefits inquiries, providing timely and accurate information and escalating complex issues as needed.​Prepare and distribute communication materials regarding benefits updates, open enrollment, and deadlines.​Organize and support educational sessions to help employees understand their benefit options and wellness resources.Administer FMLA, FAMLI, and other leave of absence (LOA) programs for hourly employees, including intake, eligibility review, approvals/denials, tracking, and return-to-work coordination.Communicate leave rights and responsibilities to employees and supervisors in accordance with policy and applicable laws.Maintain accurate and confidential leave records and ensure timely updates in HRIS and Payroll for pay and benefit adjustments.Assist with workers’ compensation claims, including gathering incident information, coordinating with third-party administrators, and communicating with employees and supervisors.​Track work-related injuries and illnesses and maintain the OSHA 300 log and related records in accordance with regulatory requirements.​Monitor injury trends and provide data to HR leadership to support safety and prevention efforts.Ensure benefits and leave administration practices comply with applicable regulations (e.g., ERISA, FMLA, FAMLI, COBRA, ACA, HIPAA, OSHA) and assist with internal and external audits.​Support the preparation of benefit-related and leave-related reports as requested by HR leadership.Assist with open enrollment activities, including setup, employee support, and post-enrollment reconciliation.​Contribute content related to benefits, wellness, and safety to internal communications such as newsletters or intranet posts, as requested.Other duties as assigned.WORKING CONDITIONS/PHYSICAL REQUIREMENTS:Adequate ability for conversation, telephone use, and emergency information systems.Ability to be independently mobile on all surfaces and in all situations.Ability to move safely about the work area.Ability to retrieve items from high and low areas.Ability to perceive size, discrimination, temperature, shapes, and/or textures.Physical stamina to work at least 8 hours per day.BEHAVIORAL COMPETENCIES:Adaptability to change and ability to follow through on assignments independently.​Strong organizational skills and attention to detail.​Effective oral and written communication skills.​Ability to maintain confidentiality and good attendance.​Conflict resolution and decision-making abilities.​Ability to exercise sound judgment to maintain a safe work environment.NON-ESSENTIAL FUNCTIONS:Other duties as assigned.Phoenix is an equal opportunity employer. Individuals with disabilities, including "disabled veterans" or veterans with service-connected disabilities, "are encouraged to apply.”All qualified applicants will receive consideration for employment and will not be discriminated against based on disability, being a veteran, female, minority or in another protected group. We are a Drug-Free Workplace.Phoenix internal and programmatic applicants, and individuals with disabilities, will receive first consideration.