Store Manager

Store ManagerLocation: In-Store | Luxury Italian ApparelType: Full-TimeEleventy is expanding across North America, and we’re looking for a Store Manager who leads with confidence, warmth, and a genuine love for luxury apparel. This role is all about building a high-performing team, deepening client relationships, and bringing Eleventy’s modern Italian spirit to life every day.What You’ll DoLead, inspire, and develop the full store team with a coaching-first mindset.Uphold Eleventy’s Four Pillars—Engagement, Hospitality, Expertise, and Quality—in every part of the store experience.Drive the store’s sales performance through smart planning, strong floor presence, and thoughtful client management.Cultivate long-term client relationships through appointments, follow-up, outreach, and personalized service.Own daily business management: KPIs, sales goals, team productivity, and category performance.Partner closely with merchandising, visual, and retail operations to keep the store aligned with seasonal priorities.Ensure consistent execution of visual standards, brand expression, and product storytelling.Manage store operations including scheduling, inventory accuracy, stockroom organization, loss prevention, and opening/closing routines.Lead store events, local partnerships, and outreach to strengthen the store’s presence in the community.Provide clear feedback and insights to HQ on client needs, product performance, and opportunities.What We’re Looking For5+ years of leadership experience in luxury or premium retail.A strong communicator who leads with empathy, accountability, and presence.Proven ability to grow a business, coach teams, and build a client-first culture.Strong styling instincts and comfort representing both men’s and women’s collections.A genuine appreciation for Italian craftsmanship, fabric stories, and our house point of view.Ability to manage operations with precision while keeping the client experience at the center.Why EleventyEleventy represents modern Italian elegance—refined materials, thoughtful design, and a culture built on connection. As Store Manager, you’ll shape the store’s energy, mentor a talented team, and build lasting relationships with a loyal and globally minded client base. You’ll also be part of a fast-growing brand with real opportunities to develop your career.