Client Services Representative

Customer Service Representative – Join a Team That Loves Pets and People!At North Boros Veterinary Hospital, we know that exceptional client service is just as important as exceptional patient care. Our busy, well-established six-doctor veterinary practice is looking for a compassionate, energetic Customer Service Representative who enjoys helping people, loves animals, and thrives in a fast-paced environment.If you're organized, friendly, and enjoy being part of a supportive team, we'd love to hear from you!Why You'll Love Working With UsWork alongside a dedicated team of veterinary professionals who genuinely care about each other and their patients. Build meaningful relationships with pet owners and help make a difference in the lives of animals every day. Enjoy a positive, team-oriented workplace where your contributions are valued. Gain experience in a growing veterinary practice with opportunities to learn and develop new skills. What You'll DoWelcome clients and their pets with warmth and professionalism Answer and manage multiple phone lines Schedule appointments and coordinate patient visits Process payments and maintain accurate records Respond to emails and communication platforms Assist clients with questions and concerns Help maintain a clean, organized, and welcoming hospital environment Support the veterinary team through efficient communication and administrative tasks What We're Looking ForOutstanding customer service and communication skills Strong computer and organizational abilities A positive attitude and willingness to learn Ability to multitask and stay calm during busy periods Dependability, flexibility, and a team-first mindset Previous customer service, receptionist, or veterinary experience is a plus, but not required ScheduleIncludes evening shifts and Saturday mornings Flexible availability is required BenefitsFull-Time Employees Receive:Competitive pay based on experience Medical insurance Paid vacation, sick time, and holidays Retirement plan Aflac supplemental insurance All Team Members Enjoy:Employee discounts on veterinary services and products for their pets A welcoming workplace where your work truly matters Ready to Join Our Team?Send your resume to JWoodrick@northborosvet.comWe look forward to meeting someone who is passionate about helping pets and the people who love them.