Concierge

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.Job DescriptionSomerset and Throckmorton are currently looking for a Concierge. A Concierge is the visible point person for the business enterprise and is alwaysavailable to guests/customers. They maysupport a luxury community in Downtown Fort Worth. The Concierge will need a strong familiarity with the surrounding area to provide directions. They may need to know bus, train, and subway schedules as well. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving packages at a hotel for aguest orensuring that a guest's dry cleaning is picked up or dropped off.Job Duties and Responsibilities: Welcomesguests/new customers to thefacility.Performs various administrative/managerial tasks in support of thefacility'smission.Creates a positive experience for guests by attending to needs and answering questions.Demonstrate excellent customer service, communication, and time management skills.Monitor emergency response systems.Ability to quickly remember and recall names and faces.Monitor and control electronic security control systems.Respond to emergencies in a timely and efficient manner.Maintain daily log, records, and forms.Resolve and follow up on complaint issues.Follow safety procedures and maintain a safe work environment.Perform other duties as required and/or assigned.What do we offer?Associa offers a competitive benefits package to our full-time employees, including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have beendesignateda Great Place to Work for eight consecutiveyears,and many of our locations have been awarded as Best and Brightest. Compensation:$18/hour; direct experience highly considered.Location:1301 Throckmorton Street Fort Worth, TX 76102Work Type:Full-TimeRequirementsKnowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.Professional communication skills (phone, interpersonal, written, verbal, etc.).Professional customer service skills.Self-motivated, proactive,detail-oriented,anda teamplayer.Time management and time-critical prioritization skills.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.