Technical Support Specialist - Laptop Device Refresh - W2 Only, NO Third Party

Role: Technical Support Specialist - Laptop Device RefreshLocation: Enon OH - OnsiteDuration: 12 months, with possible extensionsPay rate: W2 Only, No Third Party/No C2C as required by clientRequired skills / experience:Assist with imaging/staging/syncing for each of the following devices: 550 HP640 G10 devices, 140 Surface devicesAccess Customer's Service Now to review/update user assets to perform the ServicesPack devices for shipment in a manner that at all times protects it from loss, damage, and electrostatic discharge, and otherwise preserve, package, handle and pack the devices in conformance with good commercial practice, applicable legal requirements, and company's standards and requirements.Label for pickup or boxing for shipment.Utilize applications, system monitoring tools, and diagnostic software to analyze and resolve hardware, software, and network-related issues.Troubleshoot point-of-sale (POS) systems, payment terminals, networking equipment, and other store technologies, ensuring minimal disruption to business operations.Please send resume ASAP.