Bilingual Patient Advocate

A company is looking for a Bilingual Patient Advocate Specialist to assist patients in resolving medical account balances and applying for assistance programs. Key ResponsibilitiesScreen patients for eligibility for state and federal assistance programs Assist patients with applications for appropriate assistance programs and provide detailed instructions Maintain accurate documentation on patient accounts and follow up on application statusesRequired QualificationsHigh school diploma or equivalent is required Previous customer service or call center experience preferred Experience with medical coding or billing preferred Proficient PC knowledge and typing ability of 30-40 wpm Ability to work independently and maintain professionalism at all times