Senior Platform Product Manager
Job SummaryWe are seeking a Senior Platform Product Manager to lead the strategy, development, and optimization of core platform systems, backend infrastructure, integrations, and AI driven capabilities that support scalable digital experiences across web, mobile, and partner platforms. This role will focus on improving platform reliability, operational efficiency, system scalability, and internal tooling while partnering closely with engineering, analytics, operations, and customer experience teams. The ideal candidate brings a strong technical product management background with experience working on APIs, backend systems, integrations, cloud platforms, and automation initiatives in fast paced environments. This position requires a highly analytical and execution focused leader who can bridge technical and business priorities while driving platform innovation and operational excellence.ResponsibilitiesOwn and manage the platform roadmap across backend systems, APIs, integrations, data infrastructure, and operational toolingPartner with engineering leadership to define scalable platform architecture and modernization initiativesDrive platform reliability, observability, release quality, and operational efficiency improvementsLead supplier and partner integration initiatives including onboarding, monitoring, and connectivity improvementsImprove data quality, system mapping, operational visibility, and workflow automation capabilitiesCollaborate with operations and support teams to enhance internal tools and customer workflowsIdentify and implement AI driven automation opportunities across operational and platform functionsSupport development of AI powered workflows leveraging large language models and automation frameworksPartner cross functionally with product, analytics, engineering, and business teams to prioritize and execute initiativesDefine success metrics, operational guardrails, and scalable platform adoption strategiesDrive continuous improvements across release processes, monitoring systems, and platform performanceQualifications And Certifications5+ years of Product Management experience supporting platform systems, integrations, backend infrastructure, or technical productsStrong understanding of APIs, distributed systems, backend architectures, cloud infrastructure, and data pipelinesExperience collaborating closely with engineering teams on technical platform initiativesStrong analytical, organizational, and problem solving skillsExperience managing cross functional projects in fast paced environmentsAbility to communicate complex technical concepts to both technical and non technical stakeholdersExperience with AI enabled products, automation systems, or intelligent workflows preferredFamiliarity with cloud platforms, SQL, CI/CD processes, and observability tools preferredExperience with marketplace platforms, integrations, payments, fraud systems, or commerce infrastructure preferredStartup or high growth technology company experience preferredBenefitsHealth benefitsRetirement savings plan with company matchEquity opportunitiesPaid time offWellness stipendTravel allowanceTechnology and equipment providedEmployee referral programAdditional InformationFull time positionHybrid work environmentFast paced, high growth technology environmentOpportunity to work on AI driven platform innovation and scalable infrastructure initiatives