Charge Off Collector

To recover charged-off accounts, the hybrid remote Charge Off Collector will negotiate payment arrangements and settlements while ensuring compliance with applicable laws and regulations. Key responsibilitiesHandle inbound and outbound calls with consumers and authorized third parties Negotiate payments, settlements, and repayment plans while resolving account issues Utilize skip tracing tools to locate consumers with outdated contact informationRequired qualificationsHigh school diploma or equivalent Knowledge of FDCPA and collection regulations Strong communication and negotiation skills Professional phone and basic computer skills Ability to manage difficult conversations and remain composed