Development & Communications Coordinator

Development & Communications Coordinator Help & Hope Center works alongside our community to ensure individuals and families have access to basic needs and the opportunity to move toward stability. We believe fundraising is about building relationships, sharing responsibility for community care, and connecting people to meaningful ways to take action. This role plays an important part in that work by supporting the systems and communications that connect donors, partners, and our mission. General Information Reports To: Development Director Full Time: 40 hours per week Status: Regular Salary: $45,000–$50,000, depending on experience and qualifications Benefits: Paid time off and holidays, and the opportunity to grow within a collaborative, mission-driven organization. Role Description The Development Coordinator helps achieve the mission of the Help & Hope Center by supporting fundraising and communications activities. This role provides key development support, including assisting with reporting in Salesforce, providing administrative support for the Development Director, and coordinating all communications initiatives. This position works closely with the Development Director to align donor, marketing, and agency strategies. The Development Coordinator contributes to external communications, ensuring consistent and timely messaging across platforms. The Development Coordinator must have excellent communication skills (both oral and written), attention to detail, and familiarity with or willingness to learn Salesforce to accomplish annual fundraising and communications goals. Candidates must have professional experience managing social media platforms and digital communications. Responsibilities Communications & Marketing Works with the Development Director to develop and maintain a social media and communications calendar aligned with fundraising priorities, donor engagement, and agency goals. Executes scheduled communication across all platforms. Creates and coordinates marketing materials for fundraising, volunteer, or agency-wide campaigns, including digital and print pieces. Develops and executes content for emails, social media, and donor and agency-wide communications, including scheduling, posting, and sending communications. Maintains and updates the Help & Hope Center website as directed by the Development Director. Ensures consistent branding and messaging across all development and agency communications. Collaborates with staff to gather stories, program updates, and impact content to support fundraising and communications efforts. Tracks and reports on communications and marketing performance, including social media engagement, email metrics, and campaign effectiveness. Donor Development Administration Responds to administrative support needs for the development team. Contributes to donor stewardship and donor care efforts. Works within donor database (Salesforce) to ensure data accuracy and cleanliness; builds reports to support data-driven decision-making. Assists in planning and executing donor events. Attends development-related meetings, events, and other HHC events as needed, including evenings and weekends. Required Competencies, Knowledge, Skills, and Attributes Attention to Detail Excellent Oral and Written Communication Donor Focused Ethics, Integrity, Trustworthiness Passion for serving others and those in need Interpersonal Skills Strong Organizational and Planning Skills Problem Solving and Decision Making Time Management Process and Systems Management Qualifications BA/BS degree preferred Experience managing social media platforms and digital communications, including email and social media content 1+ year of donor development or related experience preferred Proficient in Canva or similar graphic design tools Proficient in Microsoft Word, Excel, and PowerPoint Experience with Salesforce or similar CRM preferred Candidates must have professional experience in at least one of the following areas: Nonprofit fundraising, donor relations, or CRM reporting and analysis Organizational social media management, digital marketing, or communications Preference will be given to candidates with experience in both areas. Pay: $45,000.00 - $50,000.00 per year Benefits: Dental insurance Health insurance Paid time off Retirement plan Experience: Social media management: 1 year (Required) Work Location: In person