Operations Coordinator

About VISION Our vision is that all people in poverty experience personal transformation and transform their communities. MISSION ThinkTank is a training organization that equips groups to rethink poverty and partner with those affected to create lasting change. VALUES Mission-Driven. The work we do is not a job, it’s part of who we are. Curious. We commit to staying curious to foster growth, learning, & perspective in ourselves & others. Proactive & Quick to Serve. We anticipate the needs of others and initiate solutions. Relationship-Building. We value human connection and focus on holistic care for people. Adaptive and Creative. We invite feedback, take risks, & adapt to the environments we work within. Leaders at all Levels. We believe all voices matter & each person is empowered to contribute their gifts.us Think Tank, Inc., located in Springfield, Ohio, works with organizations across the country by equipping them to rethink poverty and partner with those affected to create change. We provide a variety of training and resources to organizations wanting to better understand poverty and have a greater impact. Think Tank is currently seeking to fill a full-time Operations Coordinator position to provide a wide range of operations & managerial support for internal team members and customers. Responsibilities include ensuring that Think Tank customers are given all of the information and support that they need across the entire life cycle of their involvement with Think Tank. This person will be responsible for preparing communications, and reports, working with CRM (customer relationship management) software, scheduling appointments, scheduling travel, and communications with internal staff, customers, vendors, and contractors. Skills and characteristics needed include flexibility, excellent interpersonal skills, project coordination, and the ability to work well with all levels of the internal team, as well as outside customers and vendors. The OC helps provide streamlined communication for customers and the team. This position allows for some work-from-home flexibility. Hours will be between 9-5am, Monday - Friday, 40 hours per week. Qualifications include: 3-5 years of relevant experience in high-level, operations support roles. Experience with CRM platform preferred Excellent communication skills (in-person, email, phone, status reports, managing documents, remote meetings) Able to work in a telecommuting, team-oriented environment (hybrid office/home work schedule) Proficiency in technology platforms and/or ability to learn new technologies Job Type: Full-time Pay: $20.00 - $21.00 per hour Benefits: Dental insurance Flexible schedule Health insurance Health savings account Life insurance Paid time off Retirement plan Schedule: 8 hour shift People with a criminal record are encouraged to apply Ability to commute/relocate: Springfield, OH 45502: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you proficient in basic software applications (Google Suite, Microsoft) and are you able to learn new software programs quickly? Work Location: Hybrid remote in Springfield, OH 45502