Commercial Lines Processing Supervisor

Commercial Lines Processing Supervisor, oversees a remote full-time processing unit to ensure quality service and production levels for multiple product lines while supervising and developing associates. Key Responsibilities:Supervises day-to-day operations of a processing unit supporting multiple product lines and states Resolves complex customer issues and provides coaching to associates to meet service objectives Facilitates training for associates and analyzes results to recommend process improvementsRequired Qualifications, Training, and Education:Undergraduate studies highly desirable Five years of related insurance experience preferred At least two years in a commercial and/or agribusiness lines service center environment preferred Prior people leader experience in processing or underwriting environments preferred Multiple state licensing with continuing education where required is preferred