Grocery Manager

Grocery Department ManagerFULL-TIMEOPEN AVAILABILITY NEEDEDUp to $87,647.50 PER YEARGENERAL PURPOSE:The purpose of this position is to ensure the quality, freshness, and product assortment is maintained throughout the store, particularly in the grocery departments. This person will be receiving, stocking and rotating product, facing product, taking special orders, training and mentoring associates, and providing exceptional customer service.ESSENTIAL DUTIES & RESPONSIBILITIES:Follows established departmental and store policies and proceduresDirectly oversees the successful operation of the grocery, frozen, and dairy departmentsEnsures the quality and freshness of all products and services provided by the grocery, frozen, and dairyResponsible for maintaining the appropriate product assortment and inventory levels for the grocery, frozen, and dairy, and natural and specialty foods departmentsConfirms pricing accuracy and signage for all products, paying particular attention to ad itemsEnsures the store is cleaned daily and meets the company standards for appearanceDelivers excellent customer service to all customersReceives, stores, and stocks a wide variety of products for the grocery, frozen, and dairyOrders product to meet the needs of the grocery departments based on past and projected salesPulls out of date product from the shelvesBuilds end-cap and other special product displaysVerifies invoices from third party vendorsAssists Store Director with the successful operation of the storeActs as manager in charge of the store in the Store Director's absenceCommunicates openly and frequently with Store Director and Sales DirectorsEnsures company standards for safety, sanitation, and productivity are maintainedTeaches, mentors, and educates associates to help them be successful members of the teamProvides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc.Promptly addresses and resolves associates' concerns and/or grievancesWrites the grocery schedule to ensure coverage and meet labor goalsQuarterly inventory of all store productsActive member of the Safety Committee which helps ensure the safety of both customers and associatesCompletes assigned tasks efficiently and in a timely mannerSets a professional and positive example to othersAssists as needed to ensure the success of the store as a wholeMARGINIAL DUTIES & RESPONSIBILITIES:Performs other job-related duties as assigned.NATURE OF WORK CONTACTS:Consistent and daily interaction with store associatesConsistent and daily interaction with customersConsistent and daily interaction with vendorsTRAINING & QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Desired knowledge, skills, and abilities:A high school diploma or GED preferred; 5 years of grocery or other retail experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:Basic math skillsBasic computer skills including Microsoft Office SuiteUnderstanding of product rotationShould have a passion for customer serviceMust obtain Harmons' Forklift CertificationAbility to interpret policies and proceduresExcellent organization and planning skillsMust possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and manage diverse groups of peopleAbility to appropriately and professionally handle conflictMust possess the ability to accept constructive review and be accountable for one's own success as well as the success of your teamRequired to make logical, significant decisions using general, recognized analytical skills and techniquesMust possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons' mission and commitment to working collaborativelyContinually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistentAbility to work weekends, evenings, and holidaysPHYSICAL/SENSORY DEMANDS:The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to cold, hot, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand, and foot coordination; hear and respond to customer inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.We are proud to be an equal opportunity employer and celebrate our employees' differences including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us better.