Enterprise AI Platform Engineer

Enterprise AI Platform Engineer Title: Enterprise AI Platform Engineer Category: Software Development/ Engineering City: Various, United States Job Description CGI is seeking an experienced Enterprise AI Platform Engineer to support and enhance enterprise-wide Generative AI platforms within a highly regulated Financial Services environment. This role will focus on the operational support, integration, optimization, and governance of AI platforms such as ChatGPT Enterprise, Microsoft Copilot, and related Large Language Model (LLM) ecosystems deployed across cloud-first infrastructure environments, including AWS. This role is located at a client site in Plano, TX; Reston, VA; Lafayette, LA; or Knoxville, TN. A hybrid working model is acceptable. Responsibilities The ideal candidate will work closely with infrastructure, security, cloud, and business teams to enable secure and scalable AI adoption across the enterprise. Responsibilities include troubleshooting AI platform issues, managing enterprise integrations and connectors, supporting AI-driven automation workflows, monitoring usage and cost metrics, and delivering executive-level reporting and optimization recommendations. This position requires a strong blend of technical expertise, enterprise support experience, cloud integration knowledge, and stakeholder communication skills. The successful candidate will help drive AI enablement initiatives while ensuring compliance, governance, operational efficiency, and business value realization from enterprise AI investments. Qualifications 5+ years of experience supporting enterprise AI platforms, cloud technologies, enterprise integrations, or operational support environments Hands-on experience supporting Enterprise AI platforms such as ChatGPT Enterprise, Microsoft Copilot, and Copilot Studio Strong understanding of enterprise LLM ecosystems, AI operations, and user enablement within large-scale organizations Ability to analyze AI usage metrics, token consumption, adoption trends, and operational costs to drive optimization efforts Understanding of AI agents, workflow automation, prompt optimization, and enterprise AI governance practices Experience integrating AI platforms with Microsoft 365 services including Teams, Outlook, SharePoint, and OneDrive Knowledge of secure connector integrations, APIs, OAuth, SSO, RBAC, and enterprise identity/security frameworks Experience creating dashboards, executive reporting, and visualizations using Power BI, Tableau, or similar reporting tools Familiarity with cloud environments, particularly AWS, along with exposure to Azure or Google Cloud platforms Basic scripting or automation skills using Python, PowerShell, or JavaScript Strong troubleshooting and operational support background in enterprise environments Experience working within Financial Services or other highly regulated industries is highly preferred Strong communication skills with the ability to support training sessions, workshops, and cross-functional collaboration Desired Skillset Relevant cloud or AI certifications such as AWS Certified Cloud Practitioner, AWS Solutions Architect, Microsoft AI Engineer Associate, or related certifications are preferred Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field required. Compensation & Benefits CGI typically does not hire individuals at or near the top of the range for the role. A reasonable estimate of the current range for this role in the U.S. is $108,300.00 - $154,300.00. CGI's benefits are offered to eligible professionals on their first day of employment to include Competitive compensation, Comprehensive insurance options, Matching contributions through the 401(k) plan and the share purchase plan, Paid time off for vacation, holidays, and sick time, Paid parental leave, Learning opportunities and tuition assistance, Wellness and Well-being programs. Equal Employment Opportunity Statement Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of U.S. government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information. J-18808-Ljbffr