Systems Engineer

Responsibilities & DutiesBuild, configure, and maintain local development and testing environmentsSupport internal teams with deployment requests, configuration, and troubleshootingManage application installs and upgrades for both hosted and on-prem customersDeploy dev pushes and hotfixes for validation and customer supportAssist with database migrations, scripting, and standards enforcement (SQL Server)Maintain and improve automation around installs, configuration, and environment readinessProvide technical support to internal departments and customer technical staffDocument deployment processes, environment configurations, and troubleshooting playbooksIdentify and implement automation and AI-assisted solutions to reduce manual effort in deployments, upgrades, diagnostics, and environment validation.Leverage AI-driven tools or techniques to accelerate troubleshooting, log analysis, deployment verification, and process optimization.Continuously assess existing DevOps and support workflows to eliminate manual steps and improve speed, consistency, and reliability.Act as a technical innovator, bringing a “how can this be automated?” mindset to every recurring operational task.Enhance upgrade throughput through automation, aiming to enable multiple upgrades per week while maintaining quality, rollback safety, and customer confidence.Support Professional Services deployments, including data migrations for POCs and new customer implementations, aligned with Statements of Work (SOWs).Partner with R&D on release readiness, including environment preparation, database changes, and deployment validation.Serve as liaison for NLETS-related environments and access, coordinating with external teams while ensuring scope alignment and proper cross-charging when work extends beyond DevOps responsibilities.RequirementsMust reside in the United StatesBachelor’s degree in Computer Science, Information Systems, Engineering, a related field, or relevant experience3+ years in a DevOps, systems administration, or infrastructure support roleStrong knowledge of Windows Server, IIS, and PowerShell scriptingExperience with SQL Server, scripting, and performance basicsExperience in cloud platforms (Azure, Nlets, AWS) and cloud architectureFamiliarity with Azure DevOps, pipelines, and version control systems (Git)Experience deploying .NET applications and managing configuration filesUnderstanding of software packaging and deployment techniques (e.g., MSI, ClickOnce)Demonstrated experience improving deployment or operational processes through automation or AI-assisted toolingMust be able to pass a full background checkSalary: $85,000 - $100,000/year.