Coordinator, Transportation

Job SummaryCoordinates transportation services. Ensures school bus contractors operate within Duval County School Board contract guidelines. Works closely with the team to ensure statute compliance and timely distribution of routes and reports.Essential FunctionsServes as liaison with parents, contractors, and school officials. Processes complaints and concerns from the educational community regarding school busViews school bus videos to investigate complaints and potentialDetermines student eligibility for transportation services, safe and approved bus stops, hazardous walking conditions, and other related school transportationMonitors contractor compliance with transportation services contracts by conducting field visits to schools, bus stops, and bus terminals.Creates, updates, and evaluates assigned bus stops, trips, and routes for maximum logistics, mileage and ridership efficiency, utilizing routing software.Attends meetings and conferences with schools, contractors, advisory council, and orientations. Conducts training at school sites.Compiles reports on contractor performance guarantees, accidents, incidents, and related concerns. Responds to bus accidents / incidents as required.Performs other duties as assigned.Minimum QualificationsEducation: Bachelor's degree from an accredited college or university preferred, or equivalent work experience.Experience: Three (3) years of transportation related experience, to include student management, daily school bus transportation, analyzing bus stops for safety, planning, scheduling, maintaining routes, and implementing efficiency and optimization techniques. Proficient in basic computer skills and able to operate personal computers and associated software applications to include word processing, databases, and spreadsheets.Certifications & Licenses: NAKnowledge, Skills, and Abilities (KSAs)Strong knowledge of public school administration including daily school bus transportation and student management functionsStrong knowledge of customer service practices, principles, and proceduresKnowledge of federal, state, and local statutes; rules, policies, procedures, and program objectives related to student transportationKnowledge of characteristics and behaviors of exceptional students related to transportation requirementsStrong oral, written, and interpersonal communication skillsBasic word processing, spreadsheet, and database software skillsStrong analytical skillsStrong problem-solving skillsStrong organizational skillsStrong detail orientation skillsAbility to multi-task with high work volumes and short time framesAbility to exercise sound independent judgment