Customer Relations Specialist - Lafayette

Overview: The YMCA of Northern Colorado is seeking a Customer Relations Specialist to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings. Position is part-time 10-15 hours per week, year-round. This is a flexible role that can fit a new retiree, as well as someone just starting in the workforce or seeking a second job. We are looking for weekend coverage with an occasional shift during the week. *Shifts and hours are subject to change. We offer a +10% differential for staff who work the opening shift and another +10% differential for bilingual staff who test as fluent in Spanish and English. View all openings, learn more about our benefits, and apply online today at https://www.ymcanoco.org/careers. Responsibilities: Welcomes our members. Answers questions. Gives tours. Helps individuals and families understand and access Y offerings. Other duties as assigned. Qualifications: Must be reliable and committed to arriving on time for every shift. Customer Service and Sales Experience. Professional, alert, courteous, and tactful. Spanish proficiency preferred (additional 10% pay differential for Spanish and English fluency). Intermediate computer skills required. Benefits: (10+ hours/week) Free Family Membership (10+ hours/week) Program discounts Generous retirement benefits - 12% after eligibility is met Employee Assistance Program Paid Sick Time Childcare benefits of more than $5000 are considered taxable income and will be processed accordingly. Limitations and restrictions apply to some programs Posted Salary Range: USD $15.16 - USD $15.16 /Hr.