Sales Associate

DescriptionResponsibilities:Service, Culture & EnvironmentBe Kind.Be openmindedLead by exampleWork scheduled shiftsGreet all customers with warmth & SincerityCreate an environment of hospitalityHandle all customer concerns in a proactive, positive manner.Create a safe, ethical & clean work environment for all customers and EmployeesBuild positive team relationships within your store and across the company.Demonstrate ownership & accountability.Exemplify Billy Reid Culture & the 5B’sBe WelcomingBe HospitableBe CuriousBe KnowledgeableBe ThankfulRole ResponsibilitiesDeliver top-notch customer service and hospitality to ensure a positive customer experienceDevelop strong product knowledge to better guide the client through options on the sales floorWork closely with team members to collaborate on sales strategies and techniques to increase salesCollaborate with store director to set, meet & exceed sales goalsDrive sales through service & customer relationshipsUtilize Customer lists & profiles to maintain healthy & genuine connections with our customersSupport omni channel initiatives including but not limited to web order fulfillment and email opt inManage inventory levels on the floor and assist with shipping and receiving of product.Maintain an elevated level of cleanliness and order within the sales floor and stockroom.Operate in compliance with all Billy Reid policies and proceduresComplete all daily tasks in a timely mannerRequirementsRetail sales experience, ideally with a luxury retail brandResiliency – ability to find alternative solutionsEffective collaborator with peersStrong verbal and written communication skillsAbility to work evenings and weekends when appropriate